Account Manager - Recruitment Services

Placements24; Vereeniging; Hybrid; ZAR 480,000 - 600,000; Full time

Benefits offered by this job

Competitive salary with commission/bon

Medical aid

Retirement benefits

Career development

Dynamic team environment

Job summary

Placements24 in Vereeniging, Gauteng, is recruiting an experienced Account Manager to nurture and expand relationships with key client accounts. The role focuses on understanding client hiring needs, driving service delivery, and identifying opportunities for additional recruitment solutions.

The ideal candidate will have strong commercial acumen, excellent communication skills, and a proven track record of growing client portfolios within recruitment services.

Qualifications

• 3+ years of account management, sales, or business development experience.
• Proven track record of growing client accounts.
• Excellent communication, presentation, and interpersonal skills.
• Strong negotiation and conflict-resolution abilities.
• Commercial awareness and results-oriented mindset.
• Experience with recruitment processes and client hiring needs.
• Proficiency in CRM software and Microsoft Office.
• Familiar with Vereeniging, Gauteng business landscape.

Responsibilities

• Manage and grow a portfolio of existing client accounts, acting as their main point of contact.
• Develop a deep understanding of client needs, business objectives, and hiring strategies.
• Proactively identify opportunities to offer additional recruitment services and solutions to existing clients.
• Ensure high levels of client satisfaction through regular communication, feedback, and service delivery.
• Collaborate with the recruitment delivery team to ensure successful candidate placements that meet client expectations.
• Prepare and present regular business reviews and performance reports to clients.
• Negotiate service level agreements and contract renewals.
• Address client queries and concerns promptly and professionally.
• Contribute to business development efforts by leveraging existing client relationships for referrals.

Skills

Account management

Sales

Business development

Client relationships

Negotiation

Communication

Interpersonal skills

Tools

CRM software

Microsoft Office

Job description

About the Role

Our client, a dynamic and rapidly growing recruitment consultancy, is seeking an experienced Account Manager to join their bustling office in Vereeniging, Gauteng. This role is crucial for nurturing and expanding relationships with existing clients, ensuring they receive exceptional service and tailored recruitment solutions. You will be the primary point of contact for a portfolio of key accounts, understanding their ongoing hiring needs and proactively identifying opportunities for deeper collaboration. The ideal candidate will possess strong commercial acumen, excellent communication skills, and a passion for client success within the recruitment services industry. This position offers a fantastic opportunity to contribute to our client’s growth by driving client satisfaction and generating repeat business. Join our client’s dedicated team in Vereeniging and play an integral part in their success story, helping businesses find the talent they need to thrive.

Key Responsibilities

• Manage and grow a portfolio of existing client accounts, acting as their main point of contact.
• Develop a deep understanding of client needs, business objectives, and hiring strategies.
• Proactively identify opportunities to offer additional recruitment services and solutions to existing clients.
• Ensure high levels of client satisfaction through regular communication, feedback, and service delivery.
• Collaborate with the recruitment delivery team to ensure successful candidate placements that meet client expectations.
• Prepare and present regular business reviews and performance reports to clients.
• Negotiate service level agreements and contract renewals.
• Address client queries and concerns promptly and professionally.
• Contribute to business development efforts by leveraging existing client relationships for referrals.

Requirements

• Minimum of 3 years of experience in account management, sales, or business development, preferably within the recruitment or HR services industry.
• Proven track record of managing and growing client accounts successfully.
• Excellent communication, presentation, and interpersonal skills.
• Strong negotiation and conflict-resolution abilities.
• Commercial awareness and a results-oriented mindset.
• Ability to build and maintain strong, long-lasting client relationships.
• Experience working with recruitment processes and understanding client hiring needs.
• Proficiency in CRM software and Microsoft Office Suite.
• Familiarity with the Vereeniging, Gauteng business landscape is beneficial.

Benefits

• Competitive salary with an attractive commission or bonus structure.
• Opportunity to manage key accounts within a growing recruitment firm.
• Dynamic and supportive team environment in Vereeniging.
• Professional development and opportunities for career advancement.
• Work closely with a talented team of recruitment professionals.
• Comprehensive medical aid and retirement benefits.
• Be part of a company that values client relationships and service excellence.