Account Manager - Port Elizabeth

Placements24; Gqeberha; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Comprehensive health and wellness bene

Professional development opportunities

Collaborative and supportive work env

Exposure to diverse clients and ind.

Modern office space in Port Elizabeth

Team social events and networking

Job summary

Placements24 is seeking an Account Manager in Port Elizabeth to maintain and grow a portfolio of client relationships. You will craft strategic marketing plans, coordinate with creative and digital teams, and serve as the primary client contact to ensure satisfaction and measurable results.

The ideal candidate has 3+ years in account management, excellent communication, and strong project management skills.

Qualifications

• Minimum 3 years of experience in account management, client services, or a related marketing role.
• Ability to manage multiple client accounts simultaneously and deliver results.
• Excellent communication, interpersonal, and presentation skills.
• Strong understanding of marketing principles, digital marketing channels, and campaign execution.
• Proficiency in project management and CRM software.
• Ability to think strategically and provide insightful recommendations to clients.
• Detail-oriented with strong organizational and time-management skills.
• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• Must be able to work on-site in Port Elizabeth office.

Responsibilities

• Manage and nurture a portfolio of key client accounts, building strong, long-term partnerships.
• Develop and execute strategic marketing plans tailored to each client's unique business objectives and target audience.
• Serve as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring seamless service delivery in Port Elizabeth.
• Conduct regular client meetings, performance reviews, and present campaign results and insights.
• Identify opportunities for upselling and cross-selling additional services to existing clients.
• Collaborate with internal creative, digital, and strategy teams to ensure client campaigns are executed effectively and efficiently.
• Monitor campaign performance, analyze data, and provide actionable recommendations for optimization.
• Stay informed about industry trends and best practices in marketing and advertising.
• Ensure client satisfaction and retention rates remain high within the Port Elizabeth client base.

Skills

Account management

Client communication

CRM software

Strategic thinking

Project management

Data analysis

Presentation skills

Education

Bachelor's degree in Marketing, Communications, Business Administration, or related field

Tools

CRM software

Job description

About the Role

Our client, a leading provider of integrated marketing solutions, is seeking a dynamic and client-focused Account Manager to join their team in Port Elizabeth . This role is crucial for maintaining and growing relationships with a portfolio of existing clients, ensuring their success and satisfaction with our client's services. You will act as the primary point of contact, understanding client needs, and delivering strategic marketing plans that drive measurable results. The ideal candidate is an excellent communicator, possesses strong project management skills, and has a passion for marketing and client success.

Key Responsibilities

• Manage and nurture a portfolio of key client accounts, building strong, long-term partnerships.


• Develop and execute strategic marketing plans tailored to each client's unique business objectives and target audience.


• Serve as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring seamless service delivery in Port Elizabeth .


• Conduct regular client meetings, performance reviews, and present campaign results and insights.


• Identify opportunities for upselling and cross-selling additional services to existing clients.


• Collaborate with internal creative, digital, and strategy teams to ensure client campaigns are executed effectively and efficiently.


• Monitor campaign performance, analyze data, and provide actionable recommendations for optimization.


• Stay informed about industry trends and best practices in marketing and advertising.


• Ensure client satisfaction and retention rates remain high within the Port Elizabeth client base.

Requirements

• A minimum of 3 years of experience in account management, client services, or a related marketing role.


• Proven ability to manage multiple client accounts simultaneously and deliver results.


• Excellent communication, interpersonal, and presentation skills.


• Strong understanding of marketing principles, digital marketing channels, and campaign execution.


• Proficiency in project management and CRM software.


• Ability to think strategically and provide insightful recommendations to clients.


• Detail-oriented with strong organizational and time-management skills.


• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.


• Must be able to work on-site in our Port Elizabeth office.

Benefits

• Competitive salary with performance-based bonuses.


• Comprehensive health and wellness benefits.


• Opportunities for professional development and continuous learning in the marketing field.


• Collaborative and supportive work environment.


• Exposure to a diverse range of clients and industries.


• Modern office space in a convenient Port Elizabeth location.


• Team social events and networking opportunities.