Account Manager - Digital Marketing Solutions

Placements24; Johannesburg; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Flexible remote working

Access to cutting-edge marketing tools

Continuous learning and certifications

Collaborative and innovative culture

Medical aid and retirement fund

Performance-based bonuses

Job summary

Placements24 is seeking an experienced Account Manager to service clients, primarily in Randburg, Gauteng, with a flexible remote work arrangement. You will translate business objectives into digital campaigns, managing relationships and delivering measurable results across SEO, SEM, social, content, and email channels.

The role requires strong communication and analytical skills, the ability to collaborate with creative and analytics teams, and a proactive approach to client success and

Qualifications

• Proven experience as an Account Manager in digital marketing.
• Strong knowledge of Google Ads, Facebook Ads and SEO tools.
• Excellent communication, presentation and negotiation skills.
• Strong analytical skills to interpret data and translate it into insights.
• Experience managing multiple client relationships and projects.

Responsibilities

• Manage and nurture a portfolio of client accounts, serving as the main point of contact.
• Develop and execute digital marketing strategies across SEO, SEM, social media, content, and email.
• Set client goals and ensure campaigns align with outcomes.
• Monitor campaign performance and provide regular reports to clients.
• Identify opportunities for upselling and cross-selling services.
• Collaborate with internal teams to deliver high-quality campaign execution.

Skills

Account management

Digital marketing

Communication

Analytical skills

Negotiation

Strategic thinking

Time management

Education

Bachelor’s degree in Marketing

Bachelor’s degree in Communications

Related field

Tools

Google Ads

Facebook Ads

SEO tools

Analytics platforms

Job description

About the Role

Our client, a cutting-edge digital marketing agency, is looking for a proactive and experienced Account Manager to join their growing team, servicing clients primarily in the **Randburg, Gauteng** area, but with a remote working arrangement. This role is pivotal in managing client relationships, ensuring their digital marketing strategies are effectively implemented and delivering measurable results. You will act as the primary point of contact for a portfolio of clients, understanding their business objectives and translating them into actionable digital campaigns. The ideal candidate will have a strong grasp of various digital marketing channels, excellent communication skills, and a passion for helping businesses thrive online.

Key Responsibilities

• Manage and nurture a portfolio of client accounts, serving as the main point of contact.
• Develop and execute comprehensive digital marketing strategies, including SEO, SEM, social media, content marketing, and email campaigns, tailored to client needs in the **Randburg** business landscape.
• Set clear client goals and objectives, and ensure campaigns are aligned with these outcomes.
• Monitor campaign performance, analyze data, and provide regular, insightful reports to clients.
• Identify opportunities for upselling and cross-selling additional services to existing clients.
• Collaborate effectively with internal teams (creative, technical, analytics) to deliver high-quality campaign execution.
• Stay updated on the latest digital marketing trends, tools and best practices.
• Proactively address client concerns and resolve issues to ensure satisfaction.
• Conduct regular performance reviews and strategy sessions with clients.
• Build strong, trust-based relationships that foster long-term partnerships.

Requirements

• Proven experience as an Account Manager or similar role in a digital marketing agency or tech company.
• In-depth knowledge of various digital marketing channels and platforms (Google Ads, Facebook Ads, SEO tools, analytics platforms).
• Excellent communication, presentation, and negotiation skills.
• Strong analytical skills with the ability to interpret data and translate it into actionable insights.
• Demonstrated success in managing client relationships and driving client retention.
• Ability to manage multiple projects simultaneously and meet deadlines.
• A strategic thinker with a creative approach to problem solving.
• Bachelor's degree in Marketing, Communications, Business, or a related field is preferred.
• Experience working remotely and effectively managing client interactions digitally.
• Familiarity with the **Randburg** business environment is a plus.

Benefits

• Competitive salary commensurate with experience.
• Flexible remote working arrangement.
• Access to cutting-edge marketing tools and technologies.
• Opportunities for continuous learning and professional certifications.
• A collaborative and innovative work culture.
• Contribution to medical aid and retirement fund.
• Performance-based bonuses.