Account Manager - Business Solutions

Placements24; Johannesburg; Hybrid; ZAR 350,000 - 550,000; Full time

Job summary

Placements24 is seeking an experienced Account Manager in South Africa, based near Klerksdorp. You will manage a portfolio of key client accounts, foster strong relationships, and drive revenue growth through upselling and cross-selling our services.

The role emphasizes client satisfaction, retention, and strategic account development within the North West region. The ideal candidate has excellent communication, presentation, and negotiation skills, with a strong business acumen and ability to

Qualifications

• Proven experience as an Account Manager or similar client-facing sales role.

Responsibilities

• Manage and nurture a portfolio of key client accounts.
• Develop strategic account plans to drive revenue growth.
• Serve as primary contact for client needs and inquiries.
• Conduct regular business reviews with clients.
• Identify new opportunities within existing accounts.
• Collaborate with sales, support, product for seamless delivery.
• Monitor performance and address risks.
• Achieve revenue targets and retention goals.
• Stay informed about industry trends and client offerings.

Skills

Account management

Communication

Negotiation

Presentation

Education

Bachelor’s degree in Business Administration/Marketing

Tools

Salesforce

Job description

About the Role

Our client, a dynamic provider of innovative business solutions, is seeking an experienced and client-focused Account Manager to join their thriving sales division in Klerksdorp, North West. This key role involves managing a portfolio of existing clients, fostering strong relationships, and identifying opportunities for upselling and cross-selling our comprehensive range of services. You will be responsible for ensuring client satisfaction, retention, and growth, acting as the primary point of contact and trusted advisor. The ideal candidate will possess exceptional communication skills, a strategic mindset, and a proven ability to understand and address complex business needs. This is an excellent opportunity to contribute to a forward-thinking organization and advance your career in account management within a growing market. We are committed to empowering our team and providing a supportive environment for professional achievement. Working with clients in Klerksdorp allows for deep engagement with local businesses. We seek a dedicated individual passionate about client success and driving revenue through strategic account development in the North West region. You will be instrumental in solidifying our market presence and ensuring long-term client loyalty.

Key Responsibilities

• Manage and nurture a portfolio of key client accounts, ensuring high levels of satisfaction and retention.
• Develop and implement strategic account plans to drive revenue growth through upselling and cross-selling opportunities.
• Serve as the primary point of contact for all client needs, issues, and inquiries.
• Conduct regular business reviews with clients to assess their needs and present relevant solutions.
• Identify and pursue new business opportunities within existing accounts.
• Collaborate with internal teams (sales, support, product) to ensure seamless service delivery and client success.
• Monitor account performance and proactively address any potential risks or challenges.
• Achieve and exceed account revenue targets and retention goals.
• Stay informed about industry trends and our client's evolving product offerings.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role, with a track record of success.
• Demonstrated ability to manage complex client relationships and drive revenue growth.
• Excellent communication, presentation, and negotiation skills.
• Strong business acumen and the ability to understand client business challenges.
• Proficiency in CRM software (e.g., Salesforce) and account management tools.
• Self-starter with strong organizational and time management skills.
• Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent experience.
• Ability to work effectively remotely and collaborate with a distributed team.
• Residency in or proximity to Klerksdorp, North West is advantageous.

Benefits

• Competitive salary with attractive performance-based bonuses and commissions.
• Comprehensive health insurance and retirement planning options.
• Opportunities for professional development and advanced training.
• A flexible and supportive remote work environment.
• Regular team building and networking opportunities.