Account Manager - Sales

Placements24; Rustenburg; On-site; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Health insurance and retirement plan

Paid time off and public holidays

Career progression opportunities

Dynamic office culture

Job summary

Placements24 is seeking an Account Manager to join our sales team in Rustenburg. You will be the primary contact for a portfolio of existing clients, focusing on service excellence and identifying upsell opportunities to grow revenue.

The role requires strong communication and negotiation skills, 4+ years in account management, and proficiency with CRM systems. You will collaborate with internal teams to deliver seamless solutions and build long-term client partnerships.

Qualifications

• Minimum of 4 years in account management or a similar client-facing sales role.
• Proven ability to build and maintain long-term customer relationships.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of sales principles and customer service best practices.
• Proficiency in CRM software for account tracking and reporting.
• Ability to manage multiple accounts simultaneously in Rustenburg.

Responsibilities

• Manage and grow a portfolio of client accounts while ensuring satisfaction.
• Develop strategic account plans to identify growth opportunities and revenue targets.
• Conduct regular client meetings to review performance and needs.
• Introduce new products and services to existing clients to drive adoption.
• Collaborate with internal teams to ensure seamless client experiences.

Skills

Account management

Customer relationships

Communication

Negotiation

Sales principles

Team collaboration

Tools

CRM software

Job description

About the Role

Our client is seeking a dedicated Account Manager to join their sales team based in Rustenburg . This role focuses on building and strengthening relationships with existing clients, ensuring their needs are met and identifying opportunities for upselling and cross-selling. You will be the primary point of contact for a portfolio of accounts, providing exceptional service and strategic guidance. This is an excellent opportunity for a relationship-oriented sales professional to foster client loyalty and drive revenue growth within a supportive office environment in Rustenburg .

Key Responsibilities

• Manage and grow a portfolio of assigned client accounts, ensuring high levels of customer satisfaction.
• Develop strategic account plans to identify growth opportunities and revenue targets.
• Conduct regular client meetings to review performance, gather feedback, and discuss future needs.
• Introduce new products and services to existing clients, driving adoption and increased value.
• Resolve client issues promptly and effectively, escalating when necessary.
• Collaborate with internal sales and support teams to ensure seamless client experiences.

Requirements

• Minimum of 4 years of experience in account management or a similar client-facing sales role.
• Proven ability to build and maintain strong, long-term customer relationships.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of sales principles and customer service best practices.
• Proficiency in CRM software for account tracking and reporting.
• Ability to work effectively within a team and manage multiple accounts simultaneously in Rustenburg.

Benefits

• Competitive salary with attractive performance-based bonuses.
• Comprehensive health insurance and retirement plan options.
• Paid time off and public holidays.
• Opportunities for career progression within the sales department.
• A dynamic office culture that values teamwork and client success.