Account Manager

Placements24; George; Hybrid; ZAR 300,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Health and wellness benefits

Career advancement opportunities

Regular team events

Job summary

Placements24 in George, Western Cape, is seeking an experienced Account Manager to nurture and expand relationships with existing clients. This hybrid role combines in-office collaboration with remote flexibility to deliver exceptional service and drive revenue.

You will partner with sales, marketing, and support teams to identify upsell opportunities, conduct regular business reviews, and ensure timely delivery of products and services.

Qualifications

• Proven track record as an Account Manager or in a similar client-facing sales role.
• Strong understanding of sales principles and customer relationship management.
• Excellent communication, presentation, and negotiation skills.
• Experience using CRM systems to track client interactions and sales pipelines.
• Ability to thrive in a hybrid work model, balancing remote and in-office responsibilities.
• Demonstrated ability to build and maintain long-term client relationships.

Responsibilities

• Manage a portfolio of key client accounts, acting as their primary point of contact.
• Develop and implement strategic account plans to achieve revenue growth and retention goals.
• Conduct regular business reviews with clients to assess satisfaction and identify new needs.
• Collaborate with internal teams to ensure timely and effective delivery of products and services.
• Upsell and cross-sell additional offerings to existing clients to deepen engagement.
• Resolve client issues and concerns promptly and professionally.

Skills

Account management

Client relationships

Sales principles

Communication

Negotiation

Tools

CRM systems

Job description

About the Role

Our client is seeking an experienced Account Manager to join their growing team in the vibrant city of George . This hybrid role offers a balance between in-office collaboration and remote flexibility. You will be responsible for nurturing and expanding relationships with existing clients, ensuring their satisfaction, and identifying opportunities for upselling and cross-selling our client's innovative solutions. This position is crucial for maintaining client loyalty and driving sustained revenue growth within a key segment of our business. You will work closely with sales, marketing, and support departments to deliver exceptional service and value.

Key Responsibilities

• Manage a portfolio of key client accounts, acting as their primary point of contact.


• Develop and implement strategic account plans to achieve revenue growth and retention goals.


• Conduct regular business reviews with clients to assess satisfaction and identify new needs.


• Collaborate with internal teams to ensure timely and effective delivery of products and services.


• Upsell and cross-sell additional offerings to existing clients to deepen engagement.


• Resolve client issues and concerns promptly and professionally.

Requirements

• Proven track record as an Account Manager or in a similar client-facing sales role.


• Strong understanding of sales principles and customer relationship management.


• Excellent communication, presentation, and negotiation skills.


• Experience using CRM systems to track client interactions and sales pipelines.


• Ability to thrive in a hybrid work model, balancing remote and in-office responsibilities.


• Demonstrated ability to build and maintain long-term client relationships.

Benefits

• Competitive salary with performance-based incentives.


• Access to a hybrid work model, promoting work-life balance.


• Comprehensive health and wellness benefits.


• Opportunities for career advancement within a growing organization.


• Regular team-building events and a supportive work environment.