Account Manager - Technology Solutions

Placements24; Gauteng; Hybrid; ZAR 500,000 - 800,000; Full time

Benefits offered by this job

Performance bonuses

Fully remote work arrangement

Medical and retirement benefits

Training and career development

Job summary

Placements24 is seeking an experienced Account Manager to manage and grow a portfolio of key technology clients from a remote base, serving Centurion and the Gauteng region. You will act as a trusted advisor, nurture relationships, identify upsell opportunities, and ensure clients derive maximum value from our solutions.

You will develop strategic account plans, collaborate with cross-functional teams, and report on performance and client feedback to drive revenue growth and high retention in a

Qualifications

• Proven experience as an Account Manager or similar client-facing sales role with technology solutions.
• Strong communication, presentation and interpersonal skills to build rapport with clients.

Responsibilities

• Manage a portfolio of client accounts, ensuring satisfaction and retention.
• Develop and maintain strategic account plans to achieve revenue targets.
• Identify upsell and cross-sell opportunities with existing clients.
• Serve as main client contact, addressing inquiries and resolving issues promptly.
• Build long-term relationships with key stakeholders within client organizations.
• Regularly report on account status, sales performance, and client feedback.

Skills

Client relationship management

Communication

Negotiation

CRM systems

Account management

Education

Bachelor's degree in Business Administration/Marketing or related field

Tools

CRM software

Sales management tools

Job description

About the Role

Our client is seeking a skilled and proactive Account Manager to manage and grow key client relationships within the technology solutions sector, based remotely but serving the Centurion, Gauteng region. You will be the primary contact for a portfolio of existing clients, understanding their evolving business needs and ensuring they derive maximum value from our services. This role requires a strategic thinker who can foster loyalty, identify upsell and cross-sell opportunities, and act as a trusted advisor, playing a crucial role in client retention and satisfaction, and contributing to sustained revenue growth through excellent account stewardship.

Key Responsibilities

• Manage a portfolio of assigned client accounts, ensuring high levels of client satisfaction and retention.
• Develop and maintain strategic account plans to achieve revenue targets and client growth objectives.
• Identify opportunities for account expansion through upselling and cross-selling of additional products and services.
• Act as the main point of contact for clients, addressing inquiries and resolving issues promptly and effectively.
• Build strong, long-term relationships with key stakeholders within client organizations.
• Regularly report on account status, sales performance, and client feedback to management.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role, with a strong understanding of technology solutions.
• Demonstrated success in managing client portfolios and achieving revenue growth targets.
• Excellent communication, presentation, and interpersonal skills, with the ability to build rapport easily.
• Strong negotiation skills and problem-solving abilities.
• Experience with CRM software and sales management tools.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Benefits

• Competitive salary and significant performance-based bonuses.
• Fully remote work arrangement offering flexibility and work-life balance.
• Comprehensive medical and retirement benefits.
• Access to ongoing training and career development programs in the technology sector.
• Opportunity to work with a forward-thinking company and build lasting client partnerships.