Senior Account Manager - Remote

Placements24; Vereeniging; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Performance bonus

Fully remote role

Career development & training

Health, dental & vision insurance

Job summary

Placements24 is seeking a highly motivated Senior Account Manager to join our client's fully remote sales team. You will manage and grow strategic client relationships, drive revenue through upselling, and serve as the main liaison between clients and internal teams.

The ideal candidate brings proven experience in account management, strong virtual communication and negotiation skills, and a track record of delivering growth in a remote setting. Bachelor's degree preferred.

Qualifications

• Proven account growth with a strong sales track record.
• Excellent virtual communication, negotiation, and presentation skills.
• Proficient with CRM software and account management tools.
• Strong analytical ability to develop strategic plans.
• Self-motivated and organized for remote work.
• Bachelor's degree in Business, Marketing, or a related field preferred.

Responsibilities

• Manage a portfolio of key client accounts with high satisfaction and retention.
• Develop and execute strategic account plans to drive revenue growth.
• Serve as the primary contact for assigned clients and address needs promptly.
• Conduct regular business reviews to discuss performance and opportunities.
• Collaborate with internal departments to ensure seamless service delivery.
• Identify risks and implement proactive solutions to maintain relationships.

Skills

Account management

Negotiation

Virtual communication

CRM proficiency

Strategic planning

Presentation skills

Education

Bachelor's degree in Business/Marketing

Tools

Salesforce

Job description

About the Role

Our client is looking for a highly motivated and experienced Senior Account Manager to join their dynamic, fully remote sales team. In this role, you will be responsible for managing and growing key client relationships, ensuring customer satisfaction, and driving revenue through strategic account planning and upselling. You will operate independently, leveraging excellent communication and interpersonal skills to foster strong partnerships. This position is ideal for a seasoned sales professional who thrives in a virtual environment, possesses a strategic mindset, and is adept at navigating complex client needs. You will be a crucial link between our client and their valued customers, contributing directly to business growth and client retention.

Key Responsibilities

• Manage a portfolio of key client accounts, ensuring high levels of satisfaction and retention.
• Develop and execute strategic account plans to drive revenue growth through upselling and cross-selling.
• Serve as the primary point of contact for assigned clients, addressing their needs and concerns promptly.
• Conduct regular business reviews with clients to discuss performance, strategy, and opportunities.
• Collaborate with internal departments to ensure seamless service delivery and support for clients.
• Identify potential risks and proactively implement solutions to maintain strong client relationships.

Requirements

• Proven experience as an Account Manager, Senior Account Manager, or similar role, with a strong track record in account growth.
• Excellent communication, negotiation, and presentation skills, especially in a virtual setting.
• Proficiency with CRM software and account management tools.
• Strong analytical skills and the ability to develop strategic account plans.
• Self-motivated, organized, and capable of managing multiple priorities effectively in a remote setting.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Benefits

• Competitive annual salary with an attractive performance-based bonus structure.
• Fully remote position offering significant flexibility and work-life balance.
• Opportunities for professional development and career advancement.
• Comprehensive health, dental, and vision insurance plans.
• Access to a supportive virtual team environment and collaborative culture.