Account Manager

Placements24; George; Hybrid; ZAR 360,000 - 720,000; Full time

Benefits offered by this job

Competitive salary and incentives

Hybrid work model

Comprehensive health insurance

Career development

Supportive team environment

Job summary

Placements24 is seeking an experienced Account Manager for our George-based role, blending remote flexibility with in-person collaboration to service clients across the Western Cape. You will act as the main liaison between clients and internal teams, driving satisfaction and identifying opportunities for growth.

You'll manage multiple accounts, lead strategic reviews, and collaborate with support, product, and sales to deliver tailored solutions, ensuring long-term partnerships and measurable

Qualifications

• Proven experience in account management or sales roles with client focus.
• Solid understanding of CRM and sales principles.
• Excellent communication, presentation, and negotiation skills.
• Ability to manage multiple accounts and competing priorities.
• Experience with CRM software and sales tracking tools.
• Hybrid work readiness and proactive problem-solving mindset.

Responsibilities

• Manage a portfolio of client accounts and be the primary contact.
• Develop strategic account plans to drive retention and growth.
• Conduct regular business reviews to assess needs and present solutions.
• Identify upsell and cross-sell opportunities within existing accounts.
• Collaborate with internal teams to ensure a seamless client experience.
• Track key account metrics and report trends for improvement.

Skills

Account management

Sales experience

CRM understanding

Communication skills

Negotiation skills

Multi-account management

Tools

CRM software

Sales tracking tools

Job description

About the Role

Our client is seeking an experienced and client-focused Account Manager to join their team in George . This role involves managing and expanding relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling and cross-selling. You will be a key liaison between the client and our internal teams, advocating for client needs while aligning them with business objectives. This hybrid position offers a blend of remote flexibility and in-person collaboration, providing a balanced work environment conducive to building strong client partnerships and achieving strategic sales goals within the Western Cape region.

Key Responsibilities

• Manage a portfolio of assigned client accounts, acting as the primary point of contact.
• Develop and execute strategic account plans to drive client retention, growth, and satisfaction.
• Conduct regular business reviews with clients to assess their needs and present relevant solutions.
• Identify and pursue opportunities for upsells and cross-sells within existing accounts.
• Collaborate with internal teams (e.g., support, product, sales) to ensure seamless client experience.
• Track and report on key account metrics, identifying trends and areas for improvement.

Requirements

• Proven experience as an Account Manager , Sales Executive, or similar client-facing role.
• Strong understanding of customer relationship management and sales principles.
• Excellent communication, presentation, and negotiation skills.
• Ability to manage multiple accounts and priorities effectively.
• Experience with CRM software and sales tracking tools.
• A proactive approach to problem-solving and client satisfaction in a hybrid work model.

Benefits

• Competitive salary and performance-based incentives.
• Hybrid work model offering flexibility between office and remote work.
• Comprehensive health insurance coverage.
• Opportunities for career advancement and professional development.
• A supportive team environment focused on client success.