Key Account Manager - Nelspruit

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 600,000 - 1,000,000; Full time

Job summary

Placements24 in Nelspruit region, Mpumalanga, seeks a seasoned Key Account Manager to grow major client relationships and deliver strategic value. You will be the primary liaison, aligning offerings to meet client needs and drive value across key accounts.

The role requires strong relationship-building, strategic thinking, and a proven ability to expand services within existing accounts, with a focus on client satisfaction and retention.

Qualifications

• Proven experience as a Key Account Manager or senior client management role.
• Track record of managing large, complex client accounts and driving revenue growth.
• Strong strategic planning, negotiation, and presentation skills.
• CRM knowledge and ability to work independently.

Responsibilities

• Manage and nurture relationships with a portfolio of key client accounts. Develop and execute strategic account plans to drive revenue growth and client satisfaction.
• Act as the primary point of contact for all client communications and escalations.
• Identify opportunities for upselling, cross-selling, and expanding services within existing accounts.
• Collaborate with internal teams to ensure seamless service delivery and address client needs effectively.
• Conduct regular business reviews and presentations with senior client stakeholders.

Skills

Relationship building

Strategic thinking

Negotiation

Presentation skills

Independent work

Tools

CRM software

Account management tools

Job description

About the Role

Our client is looking for a seasoned Key Account Manager to manage and grow their most important client relationships in the Nelspruit region and surrounding areas of Mpumalanga . This role is crucial for ensuring client satisfaction, retention, and identifying opportunities for strategic growth within these key accounts. You will act as the primary liaison, deeply understanding client needs and aligning our client's offerings to meet and exceed expectations. The ideal candidate will possess exceptional relationship-building skills, strategic thinking, and a proven ability to drive value for major clients. This is an excellent opportunity to work with significant accounts and influence strategic partnerships.

Key Responsibilities

• Manage and nurture relationships with a portfolio of key client accounts . Develop and execute strategic account plans to drive revenue growth and client satisfaction.
• Act as the primary point of contact for all client communications and escalations.
• Identify opportunities for upselling, cross-selling, and expanding services within existing accounts.
• Collaborate with internal teams to ensure seamless service delivery and address client needs effectively.
• Conduct regular business reviews and presentations with senior client stakeholders.

Requirements

• Proven experience as a Key Account Manager or in a senior client management role.
• Demonstrated success in managing large, complex client accounts and driving revenue growth.
• Strong strategic planning, negotiation, and presentation skills.
• Excellent understanding of client relationship management principles.
• Ability to work independently and build trust with high-level client contacts in Mpumalanga .
• Proficiency in CRM software and account management tools.

Benefits

• Competitive salary with a generous bonus structure tied to account performance.
• Remote work flexibility to manage your schedule effectively.
• Comprehensive health and wellness benefits package.
• Opportunities for professional development and attending industry events.
• A dynamic and supportive work environment focused on client success.