Account Executive - Small Business

Placements24; East London; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Base + commission

Hybrid work

Health benefits

Professional development

Team environment

Job summary

Placements24 in East London, Eastern Cape, is seeking an Account Executive to manage a portfolio of small business clients and drive growth. You will own the full sales cycle from lead qualification to closing and retention, in a hybrid setting with a mix of in-person and remote engagements.

You'll build strong relationships, identify upsell opportunities, and collaborate with internal teams to deliver tailored solutions that meet client needs and exceed targets.

Qualifications

• Proven experience as an Account Executive or in a similar client management role.
• Strong understanding of the small business market and their needs.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong, long‑lasting client relationships.
• Proficiency with CRM software and sales management tools.
• A results-driven approach with a track record of meeting sales quotas.

Responsibilities

• Manage a portfolio of small business accounts, acting as their primary point of contact.
• Identify opportunities for upselling and cross‑selling within existing client accounts.
• Conduct regular client meetings and business reviews, both virtually and in‑person.
• Develop and execute account growth strategies to achieve sales targets.
• Ensure high levels of client satisfaction and retention through proactive engagement.
• Collaborate with internal support teams to deliver excellent service to clients.

Skills

Account management

CRM software

Communication skills

Negotiation skills

Presentation skills

Tools

CRM software

Job description

About the Role

Our client is seeking a driven and personable Account Executive to manage and grow their portfolio of small business clients in the East London area. This role is crucial for fostering strong client relationships, understanding their unique needs, and providing them with tailored solutions that drive their business forward. You will be responsible for the full sales cycle, from lead qualification to closing deals and ensuring client retention. The position operates on a hybrid model, allowing for both in-person client meetings and remote work, offering flexibility while maintaining strong client connections within the Eastern Cape business community.

Key Responsibilities

• Manage a portfolio of small business accounts, acting as their primary point of contact.
• Identify opportunities for upselling and cross‑selling within existing client accounts.
• Conduct regular client meetings and business reviews, both virtually and in‑person.
• Develop and execute account growth strategies to achieve sales targets.
• Ensure high levels of client satisfaction and retention through proactive engagement.
• Collaborate with internal support teams to deliver excellent service to clients.

Requirements

• Proven experience as an Account Executive or in a similar client management role.
• Strong understanding of the small business market and their needs.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong, long‑lasting client relationships.
• Proficiency with CRM software and sales management tools.
• A results‑driven approach with a track record of meeting sales quotas.

Benefits

• Competitive base salary with an attractive commission structure.
• Hybrid work arrangement offering a blend of office and remote flexibility.
• Comprehensive health benefits package including medical and dental.
• Opportunities for professional development and sales training.
• Supportive team environment dedicated to client success.