Account Executive

WatersEdge Solutions; Cape Town; On-site; ZAR 334,800 - 502,200; Full time

Benefits offered by this job

Opportunity for growth in a scaling environment

Collaborative team culture

Exposure to the accounting ecosystem

Job summary

WatersEdge Solutions is seeking an Account Executive to develop and support partner relationships across South Africa. This hybrid role involves inside sales and account management within a dynamic SaaS environment. The right candidate will excel at onboarding partners, driving revenue growth, and fostering long-term relationships.

Ideal applicants will have strong communication skills, attention to detail, and a process-driven mindset. Join a company that values collaboration and aims to make a real impact in the accounting tech sector.

Qualifications

• Minimum experience in inside sales or account management.
• Strong communication skills for building relationships.
• Experience with CRM systems and business software.

Responsibilities

• Respond to partner enquiries and manage incoming sales tickets.
• Support partners through onboarding and certification.
• Ensure accurate CRM updates and maintain records.

Skills

Inside sales experience

Account management experience

Strong communication skills

Detail-oriented

Process-driven mindset

CRM software proficiency

Education

Tertiary education

Tools

Salesforce

Job description

Location: Hybrid

Employment Type: Full-Time

Industry: SaaS | Accounting Technology | Partner Sales

WatersEdge Solutions is partnering with a client to recruit an Account Executive to support and grow accounting partner relationships across South Africa. This role is ideal for someone with inside sales or account management experience who enjoys building relationships, supporting partner onboarding, and driving revenue growth in a fast-paced SaaS environment.

About the Role

As Account Executive, you will work closely with accounting partners, guiding them through their early journey, supporting certification, helping them onboard clients, and developing strong long-term relationships. You’ll spend much of your time engaging partners remotely, responding to enquiries, managing sales tickets, and ensuring accurate CRM updates.

Key Responsibilities

• Respond to prospective partner enquiries
• Proactively contact partners to offer support and grow accounts
• Manage incoming sales tickets from prospective and existing partners
• Support partners through onboarding, certification, and early adoption
• Help partners onboard their first clients onto the platform
• Maintain accurate CRM records in Salesforce
• Update practice staff and contact details in the CRM
• Add and manage new leads
• Stay up to date with product training, webinars, and platform functionality
• Drive attendance for certification sessions, webinars, and events

What You’ll Bring

• Experience in inside sales or account management
• Strong communication skills, written and verbal
• Ability to build rapport and lasting relationships over the phone
• Strong attention to detail and follow-up discipline
• Process-driven mindset with ownership and initiative
• Interest in online accounting technology
• Comfortable using CRM systems and business software
• Passion for helping partners succeed

Nice to Have

• Experience in a SaaS company
• Salesforce experience
• Small business accounting software experience
• Knowledge of accounting practices or accounting products
• Tertiary education

What’s On Offer

• Opportunity to grow partner relationships in a scaling SaaS environment
• Exposure to the accounting and bookkeeping ecosystem
• Fast-paced sales environment with clear production, revenue, meeting, and event targets
• Collaborative team culture with strong partner impact

Company Culture

This is a values-led environment focused on customer impact, accountability, collaboration, and respectful communication. The team values progress over perfection, strong relationships, clear ownership, and working together to create meaningful outcomes for partners and customers.