Account Manager

WatersEdge Solutions; Johannesburg; On-site; ZAR 350,000 - 620,000; Full time

Benefits offered by this job

Competitve salary

Opportunity for long-term growth

Collaborative team environment

International exposure

Job summary

A logistics and compliance technology provider in Johannesburg is looking for a proactive Account Manager to enhance relationships with clients. You will leverage your analytical mindset to drive efficiency and growth. Responsibilities include managing client engagements, analysing data for optimisations, and collaborating cross-functionally. Candidates should have over a year in a similar field and strong commercial acumen. This role offers competitive compensation and great growth potential in a dynamic environment.

Qualifications

• 1+ year of experience in account management, client services, or sales.
• Ability to interpret data and identify trends.
• Exposure to logistics or compliance is advantageous.
• Exposure to logistics, compliance, or international shipping advantageous
• Highly organized and proactive in fast-paced environments

Responsibilities

• Build strong, trusted relationships with key client stakeholders.
• Identify upsell and growth opportunities across service offerings.
• Analyse shipment data to uncover optimisation and efficiency gains.
• Deliver solution presentations and insights that drive client value.
• Drive client retention through proactive engagement and support.
• Collaborate cross-functionally with sales, marketing, operations, and product teams

Skills

Relationship-building skills

Analytical mindset

Commercial acumen

High organization

Communication

Tools

CRM tools

Job description

Location: On-site – Melrose Arch, Johannesburg
Employment Type: Full-Time
Industry: SaaS | Logistics | Tax Recovery | Compliance Tech

WatersEdge Solutions is partnering with a global logistics and compliance tech provider to recruit a proactive and commercially minded Account Manager. This is an excellent opportunity for someone with a passion for client service, logistics, and data-driven growth. You’ll work closely with international clients to drive efficiency, uncover growth opportunities, and support their complex cross-border operations.

About the Role

You’ll manage and grow relationships with existing clients, focusing on value-driven support and optimisation. This role is ideal for someone who enjoys interpreting data, engaging stakeholders, and contributing to global service delivery in a fast-paced, client-focused setting.

Key Responsibilities

• Build strong, trusted relationships with key client stakeholders
• Identify upsell and growth opportunities across the company’s service offerings
• Analyse shipment data to uncover optimisation and efficiency gains
• Deliver solution presentations and insights that drive client value
• Drive client retention through proactive engagement and support
• Collaborate cross-functionally with sales, marketing, operations, and product teams

What You’ll Bring

• 1+ year of experience in account management, client services, or sales
• Strong commercial acumen and relationship-building skills
• Analytical mindset with the ability to interpret data and identify trends
• Exposure to logistics, compliance, or international shipping (advantageous)
• Highly organised and proactive in fast-paced environments

Nice to Have

• Experience in SaaS, fintech, or international trade
• Familiarity with CRM tools and customer lifecycle management
• Ability to deliver presentations to external stakeholders

What’s On Offer

• Strategic, client-facing role with international exposure
• Collaborative team environment
• Opportunity to grow in a scaling global logistics technology business
• Competitive salary and long-term growth potential

Company Culture

The company values innovation, efficiency, and customer-first service. Their team is global, driven, and solution-oriented—working together to streamline complex compliance and logistics challenges. This is an environment for proactive professionals who thrive on delivering results and building long-term client relationships.