Account Development Representative - E-commerce Solutions

Placements24; East London; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive entry-level salary

Comprehensive training

Clear career progression

Health and wellness benefits

Generous paid time off

Flexible working hours

Remote culture

Job summary

Placements24 is seeking an Account Development Representative (ADR) for a fully remote role in South Africa. You will identify prospective clients in the e-commerce space, initiate contact, and qualify leads for the senior sales team, helping businesses grow online.

The ideal candidate has strong verbal and written communication, a proactive attitude, and comfort with CRM tools. Prior sales or customer service exposure is a plus, but not required in a fast-paced, results-driven environment.

Qualifications

• Outstanding verbal and written communication skills.
• Strong interpersonal abilities and a proactive attitude.
• Familiarity with CRM tools (HubSpot, Salesforce) is a plus.
• Ability to work independently in a remote setting.

Responsibilities

• Identify and research prospective clients in the e-commerce space.
• Initiate contact with potential customers via email, calls, and social media.
• Articulate value proposition and understand prospect needs.
• Qualify leads and schedule meetings for Account Executives.
• Maintain accurate records of prospect interactions in the CRM.
• Collaborate with marketing to align outbound messaging.

Skills

Verbal communication

Written communication

Interpersonal skills

Remote work

CRM familiarity

Tools

HubSpot

Salesforce

Job description

About the Role

Our client, a dynamic and rapidly growing e-commerce solutions provider, is seeking an enthusiastic and driven Account Development Representative (ADR) to join their vibrant team. This fully remote position offers an excellent opportunity to kickstart or advance your career in sales by focusing on generating new business opportunities within the thriving e-commerce market. You will be instrumental in identifying potential clients, initiating conversations, and qualifying leads for the senior sales team. We are looking for individuals with exceptional communication skills, a proactive attitude, and a keen interest in helping businesses succeed online. If you are a motivated self-starter who enjoys connecting with people and thrives in a fast-paced, results-oriented environment, this role is for you. This position emphasizes remote engagement, utilizing digital tools to connect with businesses across various sectors looking to enhance their online presence.

Key Responsibilities

• Identify and research prospective clients in the e-commerce space using various online tools and databases.
• Initiate contact with potential customers through targeted email campaigns, phone calls, and social media outreach.
• Clearly articulate the value proposition of our client's e-commerce solutions and understand prospect needs.
• Qualify leads based on established criteria and effectively schedule introductory meetings or product demonstrations for Account Executives.
• Maintain accurate and organized records of all prospect interactions and lead status within the CRM system.
• Collaborate with marketing to align outbound messaging and campaigns with lead generation efforts.
• Consistently meet or exceed monthly targets for qualified leads and scheduled appointments.
• Stay informed about e-commerce trends, digital marketing strategies, and competitor offerings.
• Contribute to a positive and collaborative team environment, sharing insights and best practices.

Requirements

• Previous experience in sales, customer service, or a customer-facing role is advantageous but not essential.
• Outstanding verbal and written communication skills.
• Strong interpersonal abilities and a natural talent for building rapport.
• High level of motivation, energy, and a results-driven mindset.
• Ability to work independently, manage time effectively, and maintain focus in a remote setting.
• Familiarity with CRM software (e.g., HubSpot, Salesforce) is a plus.
• A genuine interest in e-commerce, digital marketing, and helping businesses grow online.
• Resilience and a persistent approach to lead development.
• Must be able to connect reliably from the East London, Eastern Cape, ZA area or remotely elsewhere in South Africa.

Benefits

• Competitive entry-level salary with attractive performance-based incentives.
• Comprehensive training in e-commerce solutions, sales techniques, and CRM usage.
• Clear career progression pathways into Account Executive roles.
• Health and wellness benefits package.
• Generous paid time off.
• Flexible working hours and a supportive remote culture.
• Opportunity to work with innovative technologies shaping the future of online retail.