Bilingual Virtual Medical Receptionist (Spanish/English)

Go Lean Health; Caracas; Presencial; VES 6.963.000 - 9.285.000; A tiempo parcial

Descripción de la vacante

Go Lean Health seeks a reliable Virtual Medical Assistant / Medical Receptionist to support a busy US-based skin clinic. This remote role focuses on frontline patient communication, scheduling, insurance verification, and administrative tasks so the in-clinic team can provide direct patient care.

Candidates must be fully bilingual in Spanish and English, with at least 1 year of experience supporting a US medical practice.

Formación

• Fluent in both Spanish and English
• Minimum 1 year of experience supporting a US-based medical clinic
• Experience with medical receptionist/front desk tasks
• Handle patient calls in a busy healthcare setting
• Knowledge of insurance verification and prior authorization workflows
• Independent, organized, detail-oriented, and able to work remotely

Responsabilidades

• Handle inbound calls promptly and professionally
• Manage the clinic calendar and patient appointments
• Verify patient insurance coverage and eligibility
• Coordinate prior authorizations and gather required information for submissions

Conocimientos

Bilingual Spanish/English

Front desk experience

Phone communication

Remote work

Herramientas

EHR/EMR systems

Insurance verification software

Prior authorization systems

Descripción del empleo

Go Lean Health seeks a reliable Virtual Medical Assistant / Medical Receptionist to support a busy US-based skin clinic. This remote role focuses on frontline patient communication, scheduling, insurance verification, and administrative tasks so the in-clinic team can provide direct patient care.

Candidates must be fully bilingual in Spanish and English, with at least 1 year of experience supporting a US medical practice.