Jobs in United States

ADP is hiringa Client Onboarding Consultant. This is a hybrid position, working 3 days in the office and 2 days at home each week.

• Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey?
• Do you want to join a company withaward-winningtrainingandworld-class service guidelinesto help you achieve success,growth, and continued learning?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may beanopportunityfor you. Read on and decide for yourself.

In this position, you'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

Consultants have Project Management level accountability. Depending on the scope and complexity of the project, and available staffing, Consultants often act in a capacity equivalent to a Project Manager.

Consultants coordinate with other ADP departments and work as part of an integrated team to address and resolve product, service and client-relations issues that implicate the overall framework, quality and standards of implementation services, and the development of new/revised approaches and techniques. Until the client is transitioned to ADP's Client Service organization following implementation, Consultants manage the client relationship.

A little about ADP:We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including aDiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined theOneTencoalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP,watch here: https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO:Responsibilities

What you can expect on a typical day:

• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, interface requirements, business processes
• Partner with clients to understand their business and related needs
• Incorporate new processes, tools and approaches when recommending an ADP solution
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solution
• Build long term relationship and trust
• Interact/collaborate with ADP associates in sales and customer service
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

TO SUCCEED IN THIS ROLE:Required Qualifications

• Fluent in both English and Spanish (reading, writing and speaking)
• 3+ years of high-touch, client-facing experience
• Excellent written and oral communication skills
• Attention to detail, process-oriented, self-directed, and inquisitive
• Analytical & problem solving skills
• Easily adaptable and accepting of change
• Ability to manage competing priorities and take on various tasks and assignments as needs arise

A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:

• Experience noted above,OR

• Military experience – skills including teamwork, resilience, negotiation, trust-building, and a "never lose" mentality will help you build relationshipsand achieve success .

BONUS POINTS FOR THESE: Preferred Qualifications

• Payroll and/or tax processing or compliance experience
• Strong project management skills and the ability to multi-task
• Ability to work as part of a team to accomplish tasks
• Ability to demonstrate learning agility and critical thinking skills
• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) is a plus.
• Experience leading initiatives/pilots
• PMP Certification

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groupstoconnect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

Jobs.adp.com

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.