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Patient Service Specialist
Job summary
A healthcare facility is seeking a Patient Service Specialist in Puyallup, WA. In this full-time position, you’ll manage patient interactions and administrative tasks to ensure a smooth experience for all. Ideal candidates will possess a high school diploma and are preferred to have front desk or medical office experience. The role includes greeting patients, scheduling appointments, and managing insurance communications. The facility offers comprehensive health benefits and 401(k) plans.
Benefits
Qualifications
- High School Diploma or GED.
- 1 year of front desk experience preferred.
- 1 year of medical office experience preferred.
Responsibilities
- Greet and register patients, providing information about their visit.
- Schedule patient appointments in person and via phone.
- Regular communication with parties such as attorney offices, insurance companies, and translation companies.
- Collect co-pays from patients and conduct insurance verifications.
Skills
Education
Position:Patient Service Specialist
Location: 11212 Sunrise Boulevard E, Suite 202, Puyallup, WA 98374
Type of Employment:Full-time
Schedule:Weekdays, Monday through Friday
Compensation:$21.00 - $24.00/hour
When patients enter our outpatient physical therapy center we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Minimum:
- High School Diploma or GED
Preferred:
- 1 Year Front Desk experience
- 1 Year of Medical Office Experience
Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer/including Disabled/Veterans
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.