Patient Service Specialist

Select Specialty Hospital - Knoxville; Puyallup (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare facility is seeking a Patient Service Specialist in Puyallup, WA. In this full-time position, you’ll manage patient interactions and administrative tasks to ensure a smooth experience for all. Ideal candidates will possess a high school diploma and are preferred to have front desk or medical office experience. The role includes greeting patients, scheduling appointments, and managing insurance communications. The facility offers comprehensive health benefits and 401(k) plans.

Benefits

Generous PTO

Comprehensive medical and dental plans

Company-matching 401(k)

Qualifications

• High School Diploma or GED.
• 1 year of front desk experience preferred.
• 1 year of medical office experience preferred.

Responsibilities

• Greet and register patients, providing information about their visit.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies, and translation companies.
• Collect co-pays from patients and conduct insurance verifications.

Skills

Front Desk Experience

Medical Office Experience

Education

High School Diploma or GED

Job description

Position:Patient Service Specialist

Location: 11212 Sunrise Boulevard E, Suite 202, Puyallup, WA 98374

Type of Employment:Full-time

Schedule:Weekdays, Monday through Friday

Compensation:$21.00 - $24.00/hour

When patients enter our outpatient physical therapy center we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Front Desk experience
• 1 Year of Medical Office Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans