Zoo Administrative & Visitor Services Coordinator

Minot Parks; Minot, Northern (ND, KY); Hybrid; USD 40,000 - 45,000; Full time

Job summary

Minot Parks is seeking a Zoo Administrative Secretary in Minot, ND. The role provides administrative support to the Zoo Director and staff, including handling calls, coordinating rentals, and managing memberships and ticketing.

The position requires a high school diploma and 3 years of admin experience, with responsibility for cash handling, supervising volunteers, and assisting with marketing and web updates.

Qualifications

• High School Diploma or equivalent with 3 years administrative experience.
• Valid North Dakota Driver’s License.
• Knowledge of or willingness to learn Meta Business Suite.

Responsibilities

• Answer and route incoming calls to appropriate staff.
• Assist walk-in and online facility and auditorium rentals.
• Manage daily ticket sales, stroller/wagon rentals, and memberships.
• Operate and balance the cash register.
• Maintain gift shop and facility areas, including bathrooms.
• Track attendance and daily traffic; prepare reports.
• Support Zoo Marketing Director with photos and social media content.

Skills

Customer service

Administrative support

Communications

Cash handling

Office software

Education

High School Diploma or equivalent

3 years administrative experience

Tools

Recreation software

Meta Business Suite

Microsoft Office

POS (Point of Sale)

Job description

Minot Parks is seeking a Zoo Administrative Secretary in Minot, ND. The role provides administrative support to the Zoo Director and staff, including handling calls, coordinating rentals, and managing memberships and ticketing.

The position requires a high school diploma and 3 years of admin experience, with responsibility for cash handling, supervising volunteers, and assisting with marketing and web updates.