Polished Front Desk & Guest Services Administrator

Natural and Cultural Resources; North Carolina; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Pay equity for women

Paid parental leave

Fair chance policies

Supportive work community

Job summary

The North Carolina Zoo, part of the Department of Natural and Cultural Resources (DNCR), is hiring an Administrative Receptionist for its Zoo Administrative Building in Asheboro, NC. You will provide excellent customer service, answer calls, and support the Communications section with various clerical tasks.

Ideal candidates will have a High School diploma or GED and experience in administrative or customer-service work. Work hours are 8:00 a.m.

Qualifications

• Minimum education: High School diploma or GED.
• Experience in administrative or customer-service work preferred (greeting visitors, answering calls, providing information).
• Ability to use a computer for email, online resources and standard office equipment.

Responsibilities

• Greet guests with a smile and friendly attitude.
• Answer and respond to incoming calls on a multi-line system.
• Assist guests with questions related to park information and wayfinding.

Skills

Customer service

Communication

Listening

Education

High School or GED

Tools

Multi-line phone system

Job description

The North Carolina Zoo, part of the Department of Natural and Cultural Resources (DNCR), is hiring an Administrative Receptionist for its Zoo Administrative Building in Asheboro, NC. You will provide excellent customer service, answer calls, and support the Communications section with various clerical tasks.

Ideal candidates will have a High School diploma or GED and experience in administrative or customer-service work. Work hours are 8:00 a.m.