Zone Team Leader: Merchandising & Staff Oversight

Ollie's Bargain Outlet, Inc.; Springfield (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX after 90_D

401K with immediate vesting

Career growth & talent development

20% associate discount

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide the zone operations, merchandising, and customer experience on the sales floor. You will supervise a zone team, ensure proper stocking, signage, and displays, and execute daily procedures to support store standards and programs.

The role emphasizes strong leadership, teamwork, and the ability to schedule and motivate associates to maintain efficient store operations and a positive guest experience.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide the zone operations, merchandising, and customer experience on the sales floor. You will supervise a zone team, ensure proper stocking, signage, and displays, and execute daily procedures to support store standards and programs.

The role emphasizes strong leadership, teamwork, and the ability to schedule and motivate associates to maintain efficient store operations and a positive guest experience.