Youth Programs Ticketing & Events Lead

Jazz Basketball Investors LLC; Sea Pines (SC); On-site; USD 21,000 - 30,000; Part time

Job summary

Utah Jazz Youth Programs is seeking a part-time Seasonal Youth Ticketing Coordinator to support ticket operations, program administration, and events. You will manage ticket inventory, coordinate distribution for Junior Jazz participants, and maintain precise records while delivering excellent customer service to participants and partners.

The role requires strong organization, data handling, and communication skills, with 20–30 hours weekly from September through April and occasional offseason

Qualifications

• High school diploma or equivalent required; college coursework or degree preferred.
• 1 year of experience in customer service, event operations, ticketing, administration, recreation, sports, or related field preferred.
• Strong organizational skills with exceptional attention to detail.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Ability to manage multiple priorities and deadlines simultaneously.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to work independently while contributing to a team environment.
• Availability to work flexible hours, including evenings, weekends, and select holidays based on event and game schedules.
• Must be at least 18 years of age.
• Must possess a valid Utah driver’s license.
• MVR screening may be required per policy and insurance requirements.

Responsibilities

• Manage Utah Jazz ticket inventory allocated to Youth Programs.
• Coordinate ticket distribution for Junior Jazz participants, recreation partners, and other youth department programs.
• Maintain accurate records of ticket inventory, redemptions, and usage.
• Monitor ticket requests and ensure timely fulfillment.
• Assist with game-night ticket operations and participant support.
• Communicate with partners and families regarding ticket offers, redemption instructions, and event details.
• Troubleshoot ticketing issues and work with internal departments to resolve concerns.
• Set up and utilize ticketing platforms and spreadsheets to track inventory and reporting.
• Assist with administrative tasks related to Junior Jazz and other Youth Programs.
• Support data entry, record keeping, and program reporting.
• Respond to participant and partner inquiries via email and phone.
• Assist with maintaining program databases and participant information.
• Assist with planning and execution of Junior Jazz parties and other events.
• Support Youth Programs activations at Utah Jazz home games.
• Assist with camps, clinics, tournaments, and community events as needed.
• Help with event setup, breakdown, registration and engagement.
• Support large-scale events including 3v3 tournaments and other initiatives.

Skills

Organizational skills

Customer service

Communication

Data entry

Microsoft Office

Google Workspace

Attention to detail

Time management

Education

High school diploma

College coursework preferred

Tools

SeatGeek

Ticketmaster

Archtics

Job description

Utah Jazz Youth Programs is seeking a part-time Seasonal Youth Ticketing Coordinator to support ticket operations, program administration, and events. You will manage ticket inventory, coordinate distribution for Junior Jazz participants, and maintain precise records while delivering excellent customer service to participants and partners.

The role requires strong organization, data handling, and communication skills, with 20–30 hours weekly from September through April and occasional offseason