Youth Ticketing & Programs Coordinator

Utah-Jazz; Sandy (UT); On-site; USD 21,000 - 34,000; Part time

Job summary

The Utah Jazz Youth Programs team is seeking a part-time, seasonal Ticketing Coordinator to support day-to-day operations during the Jazz season. You will manage ticket inventory, distribute tickets to Junior Jazz participants and partners, and maintain records while providing friendly customer service.

Ideal candidates are highly organized, detail-oriented, and comfortable handling large data sets and communicating with families and partners.

Qualifications

• High school diploma or equivalent required; college coursework or degree preferred.
• 1 year of experience in customer service, event operations, ticketing or related fields preferred.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Ability to manage multiple priorities and deadlines.
• Excellent interpersonal and written/verbal communication skills.
• Ability to work independently and as part of a team.
• Flexible hours including evenings, weekends, and select holidays.
• Must be at least 18 and have a valid Utah driver’s license.
• Must pass a Motor Vehicle Report (MVR) per policy.

Responsibilities

• Manage Utah Jazz ticket inventory allocated to Youth Programs.
• Coordinate ticket distribution for Junior Jazz participants and partners.
• Maintain records of ticket inventory, redemptions and usage.
• Monitor ticket requests and ensure timely fulfillment.
• Assist with game-night ticket operations and participant support.
• Communicate with partners and families on offers, redemption instructions and event details.
• Troubleshoot ticketing issues with internal departments.
• Set up and use ticketing platforms and spreadsheets for inventory and reporting.
• Assist with administrative tasks for Junior Jazz and other Youth Programs.
• Support data entry, record keeping and program reporting.
• Respond to participant and partner inquiries via email and phone.
• Assist with maintaining program databases and participant information.
• Assist with planning and execution of Junior Jazz parties and events.
• Support activations at Utah Jazz home games and other events.
• Assist with camps, clinics, tournaments and community events.
• Help with event setup, breakdown, registration and participant engagement.
• Support large-scale events including 3v3 tournaments.

Skills

Organization & Attention to Detail

Communication

Customer Service

Accountability

Adaptability

Teamwork

Time Management

Problem Solving

Education

High school diploma or equivalent

College coursework or degree preferred

Tools

Microsoft Office

Google Workspace

SeatGeek

Ticketmaster

Archtics

Job description

The Utah Jazz Youth Programs team is seeking a part-time, seasonal Ticketing Coordinator to support day-to-day operations during the Jazz season. You will manage ticket inventory, distribute tickets to Junior Jazz participants and partners, and maintain records while providing friendly customer service.

Ideal candidates are highly organized, detail-oriented, and comfortable handling large data sets and communicating with families and partners.