Youth & Family Services Program Director

BCFS Health & Human Services; San Antonio (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

BCFS Health & Human Services is seeking a Program Director to supervise staff, ensure high-quality services for clients, and maintain program compliance with all contracts and policies. The role involves budgeting, reporting, staff development, and cross‑organizational partnerships to extend community reach.

The position requires a Bachelor's degree in a related field and significant leadership experience with at-risk youth and families. Travel and after-hours responsiveness are expected.

Qualifications

• Bachelor's degree in a social science, business or related field is required.
• 2+ years in leadership and management supervising teams; 5+ years with at-risk youth and families preferred.
• Experience ensuring compliance with contracts, policies and procedures is essential.

Responsibilities

• Supervise staff to ensure quality services and contract compliance.
• Manage program budget and deliverables; ensure timely reporting and data integrity.
• Lead training, evaluations, coaching, and staff development efforts.
• Foster community partnerships and outreach opportunities to meet client needs.
• Conduct interviews and hiring; ensure staff education and experience requirements are met.
• Monitor Salesforce data collection and generate required program reports.
• Communicate with Regional Director and management team; respond to crises following protocol.

Skills

Leadership

Staff development

Program management

Communication

Education

Bachelor's degree in social work, psychology, criminal justice, education, business, or related field

Tools

Salesforce

Job description

BCFS Health & Human Services is seeking a Program Director to supervise staff, ensure high-quality services for clients, and maintain program compliance with all contracts and policies. The role involves budgeting, reporting, staff development, and cross‑organizational partnerships to extend community reach.

The position requires a Bachelor's degree in a related field and significant leadership experience with at-risk youth and families. Travel and after-hours responsiveness are expected.