Program Supervisor, Health & Community Services

BCFS Health and Human Services; Tyler (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

BCFS Health and Human Services seeks a Program Supervisor to directly supervise the Lead Case Manager, Case Managers, and Community Health Workers, ensuring quality assurance through chart audits and home visits.

You will oversee intake, goal setting, and case plans, while maintaining compliance with state and federal standards. The role requires a Bachelor's degree and 2 years of supervisory experience, with some after-hours work as needed.

Qualifications

• Bachelor's degree in a related field is required.
• Minimum 2 years of supervisory experience.
• Must maintain First Aid and CPR certifications.
• Valid Texas driver’s license with clean driving record.
• Pre-employment drug screen and background checks required.
• Willingness to travel as needed.

Responsibilities

• Direct supervision of Lead Case Manager, Case Managers, and Community Health Workers with QA and chart audits.
• Coordinate supplemental programs and community coalitions including local networks.
• Participate in conference calls with partner agencies as assigned by the program director.
• Ensure referrals are based on client histories and needs.
• Conduct group health education classes and collect required evaluation data.
• Document client visits and outcomes in Salesforce within two business days.
• Maintain compliance with state and federal standards and program timelines.

Skills

Supervisory experience

Compliance awareness

Education

Bachelor's degree in a related field

Tools

Salesforce

Job description

BCFS Health and Human Services seeks a Program Supervisor to directly supervise the Lead Case Manager, Case Managers, and Community Health Workers, ensuring quality assurance through chart audits and home visits.

You will oversee intake, goal setting, and case plans, while maintaining compliance with state and federal standards. The role requires a Bachelor's degree and 2 years of supervisory experience, with some after-hours work as needed.