Youth Club Membership & Communications Coordinator — Evenings

Boys & Girls Clubs Of Northeast Florida; Jacksonville (FL); On-site; USD 14,000 - 17,000; Full time

Job summary

Boys & Girls Clubs Of Northeast Florida is seeking a Membership Coordinator to provide clerical and administrative support, and to communicate professionally with parents while delivering exceptional customer service.

Responsibilities include maintaining records, answering phones, and preparing reports and event materials. The role supports youth programs and may involve field trip coordination.

Qualifications

• High School diploma or GED required.
• Minimum three years of administrative support experience.
• Experience working with youth is a plus.
• CPR and First Aid Certification or willingness to obtain (Will Train).
• Proficient with technology, including computer operations and word processing.
• Excellent written and verbal communication and organizational skills.
• Provide excellent customer service to parents, members, staff and volunteers.
• Ability to clearly communicate ideas, facts and information to others.
• Exceptional attention to detail and organization skills.
• Ability to pass DCF Level II background screening and drug test.

Responsibilities

• Maintain accurate recordkeeping of member enrollment and attendance, food services, and grant requirements.
• Answer Club telephone and provide informative customer service.
• Prepare correspondences, reports, and event flyers as assigned.
• Attend relevant staff meetings and training events.
• May participate in additional programs and events.
• May aid with coordinating field trips.
• Other duties as assigned.

Skills

Administrative support

Customer service

Written & verbal communication

Organizational skills

Technology proficiency

Interpersonal skills

Team coordination

Background screening

Education

High School diploma or GED

Tools

CPR/First Aid Certification

Job description

Boys & Girls Clubs Of Northeast Florida is seeking a Membership Coordinator to provide clerical and administrative support, and to communicate professionally with parents while delivering exceptional customer service.

Responsibilities include maintaining records, answering phones, and preparing reports and event materials. The role supports youth programs and may involve field trip coordination.