York IT Support Technician - Remote/Onsite Tech Help

Wagman, Inc.; York (York County); Vor Ort; USD 28.000 - 41.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Vision Insurance

Dental Insurance

FSAs

Disability Insurance

Life Insurance

Wellness programs

401(k) with matching

Tuition Reimbursement

Employee Assistance Program

Adoption Assistance

8 paid holidays

Paid Time Off

Zusammenfassung

Wagman, Inc. in York, PA is seeking an IT Support Technician to join our IT team. The role requires organization, dependability and a detail-oriented mindset to support computer systems, hardware, software, printers and scanners across the company.

The ideal candidate has 2+ years of related experience, strong knowledge of Windows OS, Windows Server, AD and MS Office, and excellent communication skills. Travel to local job sites is possible, and a valid driver’s license is required.

Qualifikationen

• 2+ years related experience
• Knowledge of Windows Operating systems and hardware architecture
• Knowledge of Windows server, network concepts
• Knowledge of Microsoft Office applications and Active Directory
• Excellent communication ability both written and oral
• Work independently and within a team environment
• Valid driver’s license (some travel to local sites)

Aufgaben

• Providing technical assistance and support both remotely and onsite, related to computer systems, hardware, software, printers and scanners
• Providing end user support for various software packages
• Provisioning of laptops and cellular devices
• Identify, analyze, trouble shoot and solve a wide range of server/computer & network related issues
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Work with support ticket software to properly create, document and resolve support tickets
• Assist with office administrative functions

Kenntnisse

Windows OS

Windows Server

Active Directory

MS Office

Communication

Teamwork

Ausbildung

AA Degree in Computer Science

Equivalent program completion

Tools

None

Jobbeschreibung

Wagman, Inc. in York, PA is seeking an IT Support Technician to join our IT team. The role requires organization, dependability and a detail-oriented mindset to support computer systems, hardware, software, printers and scanners across the company.

The ideal candidate has 2+ years of related experience, strong knowledge of Windows OS, Windows Server, AD and MS Office, and excellent communication skills. Travel to local job sites is possible, and a valid driver’s license is required.