Onsite IT Field Tech – Desktop, WAN & Server Support (York)

DP World; York (York County); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

DP World in York, USA, is seeking an IT Field Service Technician to install, diagnose, and support desktop, network, and server systems across the site. You will educate users, troubleshoot issues, and provide hands-on IT support in a fast-paced manufacturing environment.

Responsibilities include providing first level incident support, maintaining documentation, and coordinating with System and Network Engineering teams.

Qualifikationen

• Diploma or higher; English communication skills required.
• Experience with desktop hardware and PC repairs.
• Ability to document processes and work in a demanding environment.
• Experience with WMS on shop floor is desirable.

Aufgaben

• Provide diagnostic support for desktops, WAN, LAN and servers.
• First level incident support and after hours coverage when required.
• Develop and maintain IT documentation and processes.
• Assist with asset tracking, backups, and site launches.

Kenntnisse

Desktop hardware

Network systems

Server hardware

Troubleshooting

Communication skills

Problem solving

Ausbildung

Community College diploma

University degree preferred

Tools

Qlik Sense

PowerBI

Jobbeschreibung

DP World in York, USA, is seeking an IT Field Service Technician to install, diagnose, and support desktop, network, and server systems across the site. You will educate users, troubleshoot issues, and provide hands-on IT support in a fast-paced manufacturing environment.

Responsibilities include providing first level incident support, maintaining documentation, and coordinating with System and Network Engineering teams.