WSS Dispatch Coordinator

Wilhelmsen Ships Service Inc. (USA); Houston (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Fun and diverse workplace

Competitive pay and benefits package

Generous paid time off

Great opportunities for advancement

Job summary

Wilhelmsen Ships Service in Pasadena is seeking a Dispatch Coordinator to ensure drivers deliver goods on time to correct addresses with proper documents and cost. The role requires flexibility, teamwork, and comfort in a fast-paced environment.

Responsibilities include updating ETAs with agents, scheduling drivers, monitoring dispatch efficiency, ensuring compliant and cost-effective transport, and maintaining documentation and vehicle standards. Weekend work and some holidays may be required.

Qualifications

• Excellent communication across levels and teams.
• Willing to work weekends and some holidays.
• Ability to work independently and in a team.
• Strong English written and spoken skills.
• Knowledge of global transportation methods and requirements.
• Familiar with Dangerous Goods regulations across transport modes.
• Detail oriented and systematic.
• Familiar with products carried.

Responsibilities

• Update ETAs by monitoring with agents.
• Schedule drivers.
• Monitor dispatch efficiency and driver utilization.
• Ensure cost-effective transport in line with demand.
• Ensure compliance with all rules and regulations.
• Manage document flow, reporting and tracking.
• Report and ensure timely deliveries.
• Maintain delivery trucks to standards and regulations.

Skills

Communication skills

Team player

English fluency

Organizational skills

Attention to detail

Flexible/adaptable

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ships Service is seeking a Dispatch Coordinator in our Pasadena office. This role is to ensure that all goods presented by the Warehouse Department are delivered by the drivers at the correct address within the time limits set, in appropriate condition and together with the correct documents and appropriate cost. To be successful in this position, you will need to be flexible, a team player, and need to be comfortable working in a fast-paced environment.

Why Should You Apply?

• Fun and diverse workplace
• Competitive pay and benefits package
• Generous paid time off
• Great opportunities for advancement

Main responsibilities

• Update all ETA’s through consistent monitoring with agents
• Schedule drivers
• Monitor the efficiency of the dispatch operations and driver utilization
• Ensure that transport is done in an efficient and cost-effective way in line with demand
• Ensure compliance to all rules and regulations
• Responsible for correct document flow, reporting and tracking
• Report and take action to ensure professional and timely deliveries
• Keep delivery trucks maintained to appropriate standards, rules and regulations, including placard, certificates, etc.

Mandatory requirements

• Ability to communicate on all levels
• Available to work weekends and some holidays
• Ability to work in a team and on own initiatives
• Good command of written and spoken English
• Good knowledge of and experience within worldwide transportation methods and requirements
• Good knowledge of Dangerous Goods transportation regulations in all transport modes
• In depth familiarity and knowledge of transportation rules and regulations
• Additional preferences Dangerous Good Certification Maritime experience
• Systematic, organized and accurate
• Good knowledge of products carried

Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation depending on experience starting at $25.00 hourly.

#WSS Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.