Operations Coordinator

Wallenius Wilhelmsen Logistics Americas, LLC; Houston (TX); On-site; USD 46,000 - 66,000; Full time

Job summary

Wallenius Wilhelmsen Logistics Americas, LLC is seeking an Operations Coordinator at their equipment processing center in Houston, TX. The starting salary ranges from $46,000 to $66,000 depending on experience.

The role involves handling customer service inquiries, managing workorders, coordinating with manufacturing and 3PL teams, tracking parts and equipment, and maintaining inventory systems. Proficiency in MS Excel and MS Windows/Word is required.

Qualifications

• One year experience in customer service and inventory control procedures preferred.
• Strong written and verbal communication skills are required to interface with customers and employees.
• Basic math skills are required.
• Must have strong organizational skills, the ability to multi-task and be able to work in a fast-paced environment.
• Must be proficient at an Intermediate Level in MS Excel and have a working knowledge of MS Windows and Word.

Responsibilities

• Responds to customer service inquiries concerning account activities, priorities, and status.
• Opens, closes, and reconciles production workorders.
• Prioritizes and assigns workorders for completion to appropriate employees.
• Coordinates account activities, priorities, and status with mfg. personnel and Third Party Logistics Provider.
• Tracks inbound parts and equipment and forecasts incoming volume.
• Maintains equipment inventory, tracking, location, status, organization, and billing systems.
• Enters product receipts and picks into inventory management system; verifies accuracy of information.
• Performs reporting and analyzes results to management and customer.
• Cross-trains and performs other administrative functions to include dispatching of parts/equipment and printing BOLs.

Skills

Customer service

Inventory control

MS Excel

Communication

Organization

Tools

MS Windows

MS Word

Job description

Operations Coordinator See yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero- emissions, carbon-free industry. Join us and make it happen! Are you looking to join a company where you'll work with new, top of the line heavy equipment? Wallenius Wilhelmsen is seeking Operations Coordinator at our equipment processing center in Houston, TX.

Starting salary begins at $46,000 - $66,000 depending on salary.

WHAT YOU'LL DO

• Responds to customer service inquiries concerning account activities, priorities, and status.
• Opens, closes, and reconciles production workorders.
• Prioritizes and assigns workorders for completion to appropriate employees.
• Coordinates account activities, priorities, and status with mfg. personnel and Third Party Logistics Provider.
• Tracks inbound parts and equipment and forecasts incoming volume.
• Maintains equipment inventory, tracking, location, status, organization, and billing systems.
• Enters product receipts and picks into inventory management system; verifies accuracy of information.
• Performs reporting and analyzes results to management and customer.
• Cross-trains and performs other administrative functions to include dispatching of parts/equipment and printing BOLs.

WHAT YOU'LL NEED

• One year experience in customer service and inventory control procedures preferred.
• Strong written and verbal communication skills are required to interface with customers and employees.
• Basic math skills are required.
• Must have strong organizational skills, the ability to multi-task and be able to work in a fast-paced environment.
• Must be proficient at an Intermediate Level in MS Excel and have a working knowledge of MS Windows and Word.

WORK ENVIRONMENT:

This job operates in a professional shop/yard environment. Frequent exposure to the elements (such as dust, dirt, rain,) and chemicals (such as fumes and fluids) occur during operation of construction and agricultural equipment, cranes, forklifts, welding, painting, etc. This position will utilize standard office equipment such as computers, phones, and printer/copiers.

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Who We Are

At Wallenius Wilhelmsen, you'll join a global leader in shipping and logistics with more than 9,000 colleagues across 28 countries. Together, we help move vehicles, equipment, and goods around the world through innovative and sustainable solutions. Our ambition is to lead the way in transforming shipping and logistics. Our success is built on our people. Rooted in a strong safety culture and guided by our values - We Care, We Challenge, We Commit - we create an environment where people can grow, contribute, and perform at their best. As a global company listed on the Oslo Stock Exchange, we offer international opportunities within a collaborative and values-driven culture.

Our Commitment to Equal Opportunities and an Inclusive Workplace At Wallenius Wilhelmsen, our people are fundamental to our success. We believe in the power of bringing people together and value the unique experiences, skills, and perspectives every individual brings. These differences strengthen our ability to support our customers, drive innovation, and succeed as a global organisation.

By fostering an inclusive culture where everyone feels valued and empowered to contribute, we create better outcomes for our people, our customers, and our business. By joining WalWil, you are not just taking on a role. You are joining a global team of over 9,000 people across 28 countries, where you can play a part in shaping shipping and logistics to be cleaner, smarter, and better for future generations. We believe careers grow through purpose, learning, and collaboration. Here, you will have opportunities to develop your skills, work with experienced colleagues, and contribute to meaningful work that supports customers and communities around the world. If you are motivated to learn, make an impact, and be part of a global team, WalWil could be the place for you.

For more than 150 years, Wallenius Wilhelmsen has connected people, businesses, and markets across the world. What began as a mission to move goods and enable trade has evolved into a global shipping and logistics company focused on innovation, operational excellence, and a more sustainable future. But our story is defined as much by our people as by our business. Guided by our values - We Care, We Challenge, and We Commit, we foster a culture where people are empowered to grow, speak up and make a meaningful impact. Behind every achievement is the dedication, expertise, and collaboration of our teams. Across 28 countries, colleagues come together with diverse perspectives and a shared purpose: creating value for our customers, communities, and one another. It is this spirit that makes WalWil not only a leader in our industry, but also a place where people can build rewarding careers and contribute to something bigger than themselves.