Operator, Marine Coordination Agent (MCA)

Wilhelmsen Ship Management; Georgia; On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive pay and benefits package

Generous paid time off

Advancement opportunities

Global opportunities and diverse team

Job summary

Wilhelmsen Ship Management seeks an Operator, Marine Coordination Agent (MCA) at the Pasadena Office to support LNG vessel operations and port call coordination. You will serve as the primary link between LNG shippers, terminal operators, towing providers, and vessel agents to ensure seamless service execution and real-time communication during arrivals and departures.

Responsibilities include handling service agreements, creating Terms and Conditions, updating stakeholders, and preparing

Qualifications

• Maritime, shipping, logistics or administrative experience preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office applications and data management systems.
• Flexibility to work nights and weekends.

Responsibilities

• Receive service agreement from the Shipper and respond within 2 hours.
• Forward service agreements and create Terms and Conditions to send to the agent of record.
• Create a checklist of services and monitor daily emails from stakeholders.
• Send daily updates and inform all parties of arrival/departure movements.
• Document movements, complete the services checklist, and prepare month-end reports.
• Review movements and fuel tickets for errors and close out/invoice port calls in the system.

Skills

Communication skills

Organization & time management

Independent work

Attention to detail

MS Office proficiency

Data management

Night/weekend flexibility

Tools

Microsoft Office

Data management systems

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Port Services is seeking a highly organized and detail-oriented Operator, Marine Coordination Agent (MCA) at you Pasadena Office. The MCA will support LNG vessel operations and port call coordination. In this role, you will serve as the primary link between LNG shippers, terminal operators, towing providers, and vessel agents to ensure seamless service execution and real-time communication throughout vessel arrivals and departures.

Why Should You Apply?

• Fun and diverse workplace
• Competitive pay and benefits package
• Generous paid time off
• Great opportunities for advancement
• Opportunity to work in a global capacity

Main Responsibilities

• Receive service agreement from the Shipper – must be responded within 2 hours of receipt.
• Forward service agreements.
• Create Terms and Conditions to be forwarded to the agent of record.
• Copy of executed T&C to be forwarded to parties.
• Create checklist of services.
• Monitor daily emails and requests from stakeholders.
• Send daily updates.
• Receive towage ordering instructions and inform all parties of ordering times and instructions.
• Update stakeholders of all Arrival and Departure movements in real-time.
• Document movements and complete the checklist of services.
• Prepare month end reports for stakeholders.
• Review and cross-check any errors in movements or fuel tickets that’s provided by parties.
• Close out and invoice all port calls in company's in-house system.
• Admin/procurement duties.

What We're Looking For

• Maritime, shipping, logistics, or administrative experience preferred, but not required.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office applications and data management systems.
• Flexibility to work nights and weekends schedule.

Working at Wilhelmsen offers a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Starting Salary: $52,000.00 Must be eligible to work in the US.

#WPS Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.