Operator, Marine Coordination Agent (MCA)

Wilhelmsen group; Houston (TX); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Fun and diverse workplace

Competitive pay and benefits package

Generous paid time off

Great opportunities for advancement

Global capacity - cross-cultural

Job summary

Wilhelmsen Port Services in Pasadena (Houston area) is seeking an organized Operator, Marine Coordination Agent (MCA) to support LNG vessel operations and port call coordination. You will act as the primary link between LNG shippers, terminal operators, towing providers, and vessel agents to ensure seamless service and real-time communications during arrivals and departures.

The role requires strong communication, exceptional organization, and the ability to work in a fast-paced, global

Qualifications

• Maritime/shipping/logistics or administrative experience preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office and data management systems.
• Flexibility to work nights and weekends.

Responsibilities

• Receive service agreement from the Shipper – respond within 2 hours of receipt.
• Forward service agreements.
• Create Terms and Conditions to be forwarded to the agent of record; copy to parties.
• Create checklist of services.
• Monitor daily emails and stakeholder requests.
• Send daily updates.
• Receive towage ordering instructions and inform all parties of times and instructions.
• Update stakeholders of all Arrival/Departure movements in real-time.
• Document movements and complete the services checklist.
• Prepare month end reports for stakeholders.
• Review/massage errors in movements or fuel tickets provided by parties.
• Close out and invoice all port calls in the in-house system.
• Admin/procurement duties.

Skills

Maritime experience

Communication skills

Organization

Independent work

Data management

MS Office

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Port Services is seeking a highly organized and detail-oriented Operator, Marine Coordination Agent (MCA) at you Pasadena Office.

The MCA will support LNG vessel operations and port call coordination. In this role, you will serve as the primary link between LNG shippers, terminal operators, towing providers, and vessel agents to ensure seamless service execution and real-time communication throughout vessel arrivals and departures.

Main Responsibilities

• Receive service agreement from the Shipper – must be responded within 2 hours of receipt.
• Forward service agreements.
• Create Terms and Conditions to be forwarded to the agent of record. Copy of executed T&C to be forwarded to parties.
• Create checklist of services.
• Monitor daily emails and requests from stakeholders.
• Send daily updates.
• Receive towage ordering instructions and inform all parties of ordering times and instructions.
• Update stakeholders of all Arrival and Departure movements in real-time.
• Document movements and complete the checklist of services.
• Prepare month end reports for stakeholders.
• Review and cross-check any errors in movements or fuel tickets that’s provided by parties.
• Close out and invoice all port calls in company’s in-house system.
• Admin/procurement duties.

Fun and diverse workplace

Competitive pay and benefits package

Generous paid time off

Great opportunities for advancement

Opportunity to work in a global capacity.

In our company, you will have the opportunity to deal with different cultures, be part of a dynamic environment with a continuously learning culture and will be a member of an organization that is Shaping the maritime industry.

What We’re Looking For

• Maritime, shipping, logistics, or administrative experience preferred, but not required.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office applications and data management systems.
• Flexibility to work nights and weekends schedule.

Working at Wilhelmsen offers a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Starting Salary : $52,000.00

Must be eligible to work in the US.

#WPS