Operator, Marine Coordination Agent (MCA)

Wilhelmsen Port Services; Houston (TX); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Competitive pay and benefits package

Generous paid time off

Advancement opportunities

Global exposure

Job summary

Wilhelmsen Port Services is seeking an Operator, Marine Coordination Agent (MCA) at our Pasadena Office to support LNG vessel operations and port call coordination. You will be the primary link between LNG shippers, terminal operators, towing providers, and vessel agents to ensure seamless service execution and real-time communication during arrivals and departures.

The role demands strong communication, organization, and attention to detail, with flexibility to work nights and weekends in a

Qualifications

• Maritime, shipping, logistics, or administrative experience preferred but not required.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office applications and data management systems.
• Flexibility to work nights and weekends.

Responsibilities

• Receive service agreement from the Shipper and respond within 2 hours.
• Forward service agreements to the appropriate parties and create Terms and Conditions.
• Create a services checklist and monitor daily stakeholder emails.
• Send daily updates and inform all parties of movements.
• Receive towage instructions and inform parties of timing.
• Update stakeholders in real-time on vessel arrivals/departures.
• Document movements and complete service checklists, prepare month-end reports.
• Review any errors in movements or fuel tickets provided by parties.
• Close out and invoice port calls in the in-house system.
• Perform admin and procurement duties.

Skills

Communication skills

Time management

Attention to detail

Independent work

Tools

Microsoft Office

Data management systems

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Port Services is seeking a highly organized and detail-oriented Operator, Marine Coordination Agent (MCA) at you Pasadena Office.

The MCA will support LNG vessel operations and port call coordination. In this role, you will serve as the primary link between LNG shippers, terminal operators, towing providers, and vessel agents to ensure seamless service execution and real-time communication throughout vessel arrivals and departures.

Why Should You Apply?

• Fun and diverse workplace
• Competitive pay and benefits package
• Generous paid time off
• Great opportunities for advancement
• Opportunity to work in a global capacity.

Main Responsibilities

• Receive service agreement from the Shipper – must be responded within 2 hours of receipt.
• Forward service agreements.
• Create Terms and Conditions to be forwarded to the agent of record. Copy of executed T&C to be forwarded to parties.
• Create checklist of services.
• Monitor daily emails and requests from stakeholders.
• Send daily updates.
• Receive towage ordering instructions and inform all parties of ordering times and instructions.
• Update stakeholders of all Arrival and Departure movements in real-time.
• Document movements and complete the checklist of services.
• Prepare month end reports for stakeholders.
• Review and cross-check any errors in movements or fuel tickets that’s provided by parties.
• Close out and invoice all port calls in company's in-house system.
• Admin/procurement duties.

What We're Looking For

• Maritime, shipping, logistics, or administrative experience preferred, but not required.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office applications and data management systems.
• Flexibility to work nights and weekends schedule.

Working at Wilhelmsen offers a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Starting Salary: $52,000.00

Must be eligible to work in the US.

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