Maritime Logistics Manager

Wilhelmsen Ship Management; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Generous paid time off

Great opportunities for advancement

Global opportunities

Job summary

Wilhelmsen Port Services is seeking an experienced Maritime Logistics Manager to oversee the transportation, storage, customs clearance, and delivery of vessel spares and packages supporting vessels calling Houston and other U.S. ports.

The role coordinates time-sensitive shipments, ensures compliance with CBP regulations, and serves as the primary contact for customers and vendors. Join a global team dedicated to safety, efficiency, and customer satisfaction.

Qualifications

• Experience supporting maritime, shipping, port agency, or vessel operations.
• Knowledge of U.S. Customs and Border Protection (CBP) regulations.
• Experience handling vessel spares-in-transit shipments.
• Familiarity with hazardous materials shipping requirements.

Responsibilities

• Manage daily logistics operations involving vessel spares, packages, equipment, and related shipments.
• Coordinate receipt, storage, transportation, and delivery of materials to vessels, terminals, warehouses, and customer locations.
• Oversee domestic and international inbound and outbound shipments.
• Ensure timely handling of urgent and critical deliveries to minimize vessel delays.
• Monitor shipment status and provide proactive updates to customers and internal stakeholders.
• Coordinate deliveries based on vessel schedules, terminal requirements, and port restrictions.
• Manage customs clearance activities in collaboration with customs brokers and regulatory authorities.
• Ensure compliance with U.S. Customs requirements and applicable import/export regulations.
• Review and maintain shipping documentation, including invoices, packing lists, airway bills, bills of lading, and delivery receipts.
• Serve as the primary point of contact for customer inquiries related to vessel logistics and spares delivery.
• Investigate and resolve shipment discrepancies, service issues, and customer concerns.
• Build and maintain strong relationships with customers, vendors, freight forwarders, trucking companies, warehouses, and customs brokers.
• Negotiate transportation, storage, and handling rates while maintaining service quality.
• Monitor vendor performance and identify opportunities for cost savings and process improvements.
• Develop efficient shipment tracking, handling, and delivery processes.
• Maintain backup logistics providers to support urgent and after-hours operational needs.

Skills

Maritime logistics

Customer service

Vessel spares-in-transit

CBP regulations knowledge

Shipping operations

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Port Services is seeking an experienced and customer-focused Maritime Logistics Manager to oversee the transportation, storage, customs clearance, and delivery of vessel spares, equipment, and packages supporting vessels calling Houston and other U.S. ports. This role serves as the key point of contact for logistics operations, ensuring shipments are handled safely, efficiently, and in compliance with customer requirements and regulatory standards. The ideal candidate has strong logistics and supply chain experience, excellent customer service skills, and the ability to coordinate multiple time-sensitive shipments within a dynamic maritime environment.

Why Should You Apply?

• Fun and diverse workplace
• Competitive pay and benefits package
• Generous paid time off
• Great opportunities for advancement
• Opportunity to work in a global capacity

In our company, you will have the opportunity to deal with different cultures, be part of a dynamic environment with a continuously learning culture and will be a member of an organization that is Shaping the maritime industry.

Main Responsibilities

• Manage daily logistics operations involving vessel spares, packages, equipment, and related shipments.
• Coordinate receipt, storage, transportation, and delivery of materials to vessels, terminals, warehouses, and customer locations.
• Oversee domestic and international inbound and outbound shipments.
• Ensure timely handling of urgent and critical deliveries to minimize vessel delays.
• Monitor shipment status and provide proactive updates to customers and internal stakeholders.
• Coordinate deliveries based on vessel schedules, terminal requirements, and port restrictions.
• Manage customs clearance activities in collaboration with customs brokers and regulatory authorities.
• Ensure compliance with U.S. Customs requirements and applicable import/export regulations.
• Review and maintain shipping documentation, including invoices, packing lists, airway bills, bills of lading, and delivery receipts.
• Serve as the primary point of contact for customer inquiries related to vessel logistics and spares delivery.
• Investigate and resolve shipment discrepancies, service issues, and customer concerns.
• Build and maintain strong relationships with customers, vendors, freight forwarders, trucking companies, warehouses, and customs brokers.
• Negotiate transportation, storage, and handling rates while maintaining service quality.
• Monitor vendor performance and identify opportunities for cost savings and process improvements.
• Develop efficient shipment tracking, handling, and delivery processes.
• Maintain backup logistics providers to support urgent and after-hours operational needs.

Preferred Qualifications

• Experience supporting maritime, shipping, port agency, or vessel operations.
• Knowledge of U.S. Customs and Border Protection (CBP) regulations.
• Experience handling vessel spares-in-transit shipments.
• Familiarity with hazardous materials shipping requirements.

Working at Wilhelmsen offers a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Must be eligible to work in the US.

#WPS Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.