WS - IT and AV Events Support Tech Level 2

University of Pikeville; Pikeville (KY); On-site; USD 12,000 - 17,000; Part time

Job summary

University of Pikeville seeks an IT AV Events & Support Technician Level 2 to assist with advanced A/V and IT operations for campus events. You will lead setup/teardown, provide on-site support, and train Level 1 staff while coordinating with event organizers to meet A/V requirements.

The role involves testing advanced A/V systems, including IP-based setups and hybrid platforms, and maintaining equipment inventory. Located on campus with variable hours.

Qualifications

• Experience with A/V and IT operations for campus events.
• Ability to mentor Level 1 staff and provide on-site support.

Responsibilities

• Lead or assist with setup and teardown of complex A/V and IT systems for campus events.
• Provide on-site technical support and troubleshoot escalated issues.
• Mentor Level 1 student staff and coordinate with event organizers.
• Test and configure A/V systems, including A/V over IP and hybrid platforms.
• Maintain equipment inventory and assist with routine maintenance.

Skills

Communication

Teamwork

Professionalism

Career & Self Development

Critical Thinking

Leadership

Technology

Tools

Word

Excel

PowerPoint

Canva

Job description

IT AV EVENTS & SUPPORT TECHNICIAN LEVEL 2

Division: Support Services Department: Information Technology Services

Experience: Advanced Job Code: TBD

Supervisor/Reports To: Charlie Cable Start Date: 9/02/2026

Responsibilities

Support the planning and execution of campus events by assisting with advanced A/V and IT operations. This position is ideal for students with prior experience in event support or A/V technology who are looking to expand their leadership and troubleshooting skills. In addition to set-up and monitoring, Level 2 assistants will help train new student staff, troubleshoot real-time issues, and serve as primary contacts for on-site event tech support when needed. Responsibilities and Career Competencies:

• Lead or assist with setup and teardown of complex A/V and IT systems for campus events – C, TW, P, T, L


• Serve as on-site technical support for events, handling troubleshooting and escalated issues – CT, T, C, P


• Provide guidance, mentorship, and informal training to Level 1 student staff – L, TW, C, P


• Coordinate closely with event organizers and university staff to confirm A/V requirements – C, P, TW, CT


• Assist in testing and configuring advanced A/V systems, including A/V over IP setups and hybrid event platforms – T, CT, P


• Maintain equipment inventory and assist with routine maintenance and updates – T, P


• Act as a liaison between the IT department and event coordinators to ensure high-quality service – C, P, CTR


• Support ongoing efforts to improve processes and event tech procedures – CT, L, CSD

Competencies/Skills: Communication (C), Teamwork (TW), Professionalism (P), Career & Self Development (CSD), Critical Thinking (CT), Community Transformation (CTR), Leadership (L), Technology (T)

Computer Skills

Word, Excel, PowerPoint, Canva, Social Media & New Technology, Other: _________________________

Other Skills

Attention to detail, Strong active listening abilities, Public speaking, Written & verbal communication, Customer focused, Willingness to learn new things

Work Schedule

Hours vary depending on workload (Check days that apply, insert hours if set, otherwise, check “Hours vary depending on workload”).

Work Conditions

Heat, Cold, Odors/Smoke, Toxic Agents, Dust, Machinery, Light Intensity, Noise, Vibrations, Wetness, Humidity, Electrical Currents, Other: _________________________

Physical Demands

Keyboarding, Reaching/Handling, Stooping/Kneeling, Crouching/Crawling, Pushing up to 50 lbs., Pulling up to 50 lbs., Lifting up to 50 lbs., Carrying up to 50 lbs., Climbing, Balancing, Other: _________________________

Number of Positions: 1

Pay Rate: 10.50

Location: Armington 017

Additional Comments: Add additional comments for job applicants here.

Application Notes

Resumes and applications will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates.

The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students.