WS - IT AV Events & Support Technician 3

University of Pikeville; Pikeville (KY); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

Pay rate: $12.50/hour

On-site at Armington 007

Job summary

The University of Pikeville is seeking an IT AV Events & Support Technician Level III to lead technical operations for campus events and classroom support. Based at Armington 007, you will ensure seamless AV/IT performance, troubleshoot real-time issues, and communicate with faculty and event partners.

You will mentor student staff, collaborate with the AV/IT team, and pursue ongoing learning to stay ahead with new technologies, while supporting diverse campus events and maintaining

Qualifications

• Strong communication and teamwork skills.
• Professionalism and growth mindset.
• Willingness to learn new technologies and processes.

Responsibilities

• Lead technical operations for high-profile events and classroom support.
• Troubleshoot and resolve complex AV issues in real time.
• Communicate effectively with faculty, staff, and event partners.
• Mentor and train junior student staff on technical skills and service standards.
• Collaborate with the AV/IT team to align operations with campus goals.
• Model professionalism and leadership in service delivery.
• Engage in continuous learning and development.

Skills

Communication

Teamwork

Professionalism

Career & Self-Development

Critical Thinking

Community Transformation

Leadership

Technology

Tools

Word

Excel

Social Media

New Technology

AV Skills

Job description

IT AV EVENTS & SUPPORT TECHNICIAN LEVEL III

Division: Support Services Department: Information Technology Services

Experience: Advanced Job Code: TBD

Supervisor/Reports To: Charlie Cable/Brittany Mullins Start Date: 8/24/2026

Responsibilities And Career Competencies

• Lead technical operations for high-profile events and classroom support, ensuring seamless AV/IT performance. (T, L, P)
• Troubleshoot and resolve complex AV issues in real time across classrooms and event spaces. (CT, T, P)
• Communicate effectively with faculty, staff, and event partners to assess needs and deliver professional support. (C, P)
• Mentor and train junior student staff, promoting growth in technical proficiency and workplace readiness. (L, TW, CSD)
• Collaborate with the AV/IT team to align daily operations with broader campus goals and service excellence. (TW, CTR, P)
• Model professionalism and leadership, setting a standard for service, responsibility, and initiative. (P, L, CSD)
• Engage in continuous learning by adapting to new technologies and participating in development opportunities. (T, CSD)

Competencies/Skills: Communication (C), Teamwork (TW), Professionalism (P), Career & Self-Development (CSD), Critical Thinking (CT), Community Transformation (CTR), Leadership (L), Technology (T)

Preferred Skills: Word, Excel, Social Media & New Technology, advanced AV skills, leadership, attention to detail, willingness to learn new things.

Work Schedule: Varies depending on campus events; flexible around student schedule.

Work Conditions: Indoor/outdoor event environments; noise and variable lighting.

Physical Demands: Lifting and carrying up to 50 lbs, reaching, stooping, handling equipment.

Number of Positions: 1

Pay Rate: $12.50/hour

Location: Armington 007

The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students.