WOW Retail Store Leader — Assistant Manager

Kendra Scott; Huntsville (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Kendra Scott is hiring a full-time Assistant Manager in Huntsville, AL. You will be the Store Manager’s right hand, coaching teams to deliver WOW experiences, drive revenue, and uphold brand standards.

You will lead training, events, and customer engagement while ensuring operational excellence and philanthropic impact across the store. You will foster talent development, manage KPI-driven goals, and build strong community connections to boost traffic and guest satisfaction.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Experience leading functional teams in a retail management role.
• Ability to multi-task with strong attention to detail; prioritization and time management.
• Leadership experience with impact on team careers.
• Strong connections with local media, non-profit organizations, and key partners.

Responsibilities

• You're Customer Focused: you model, teach, and coach WOW service to connect with every guest and make a difference in their day.
• You Drive Results: drive sales by maximizing store productivity and building guest connections.
• You Believe in Developing Talent: motivate and inspire your team through feedback and recognition.
• You Build Networks: increase brand awareness through philanthropic efforts and community initiatives.
• You Instill Trust: demonstrate integrity and follow Asset Protection Standards.
• You Communicate Effectively: provide ongoing performance feedback across platforms.
• You are Nimble: adapt to various business areas with curiosity and flexibility.
• You Collaborate: bring people together to achieve common goals.
• You’re Action Oriented: use real-time data to drive store financial goals.
• You Display Courage: lead with integrity in tough situations.
• You Ensure Accountability: take responsibility for actions and decisions.
• You Make Good Decisions: balance speed and quality in decision making.

Skills

Multi-tasking

Attention to detail

Priority-setting

Time management

Retail leadership

Education

Bachelor’s degree or equivalent

Job description

Kendra Scott is hiring a full-time Assistant Manager in Huntsville, AL. You will be the Store Manager’s right hand, coaching teams to deliver WOW experiences, drive revenue, and uphold brand standards.

You will lead training, events, and customer engagement while ensuring operational excellence and philanthropic impact across the store. You will foster talent development, manage KPI-driven goals, and build strong community connections to boost traffic and guest satisfaction.