Retail Assistant Manager: Lead WOW Service & Growth

Kendra Scott, LLC; Boca Raton (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Kendra Scott, LLC is seeking a full-time Assistant Manager in a fashion-forward retail setting. You will be the Store Manager’s right hand, coaching a team to deliver WOW customer experiences and meet revenue targets while prioritizing philanthropic impact.

You will train staff, drive KPIs, and strengthen brand presence through events and community initiatives, embodying the brand’s values of Family, Fashion, and Philanthropy.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Experience leading functional teams in a retail management role.
• Ability to multi-task and manage time with attention to detail.
• Willingness to relocate long-term for career growth.

Responsibilities

• Train and coach team to deliver WOW customer experiences on the salesfloor and at events.
• Drive store sales by maximizing productivity and customer connections to hit KPIs.
• Develop talent and recognize high performance to grow the team.
• Increase brand awareness through philanthropic efforts and community initiatives.
• Uphold integrity, audit standards, and store policies while making timely decisions.

Skills

Customer service

Leadership

Training & coaching

Sales focus

Event planning

Education

Bachelor’s degree or equivalent

Job description

Kendra Scott, LLC is seeking a full-time Assistant Manager in a fashion-forward retail setting. You will be the Store Manager’s right hand, coaching a team to deliver WOW customer experiences and meet revenue targets while prioritizing philanthropic impact.

You will train staff, drive KPIs, and strengthen brand presence through events and community initiatives, embodying the brand’s values of Family, Fashion, and Philanthropy.