WOW Experience Store Manager — Lead & Inspire Growth

Kendra Scott; Reston (VA); On-site; USD 52,000 - 68,000; Full time

Job summary

Kendra Scott in Reston, VA is seeking a full-time Assistant Manager to act as the Store Manager’s right hand, developing business strategy and leading the brand experience. You will train and coach your team to deliver WOW service, drive revenue, and uphold the brand’s philanthropic spirit.

This role emphasizes team development, strong leadership in retail, and partnership with events to grow brand awareness while maintaining operational excellence.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience leading retail teams.
• Ability to manage multiple tasks with strong attention to detail.
• Proven skill in driving sales and brand experience.
• Willingness to relocate for career growth.

Responsibilities

• Model, teach, and coach WOW service to guests.
• Drive sales and store productivity through brand experience.
• Develop short- and long-term business plans to hit KPIs.
• Train and develop team to deliver memorable customer experiences.
• Support events and philanthropic initiatives to grow brand.
• Uphold Asset Protection Standards and policy compliance.

Skills

Retail management

Leadership

Customer service

Training & coaching

Communication

Education

Bachelor’s degree or equivalent work experience

Tools

POS systems

Excel

Inventory software

Job description

Kendra Scott in Reston, VA is seeking a full-time Assistant Manager to act as the Store Manager’s right hand, developing business strategy and leading the brand experience. You will train and coach your team to deliver WOW service, drive revenue, and uphold the brand’s philanthropic spirit.

This role emphasizes team development, strong leadership in retail, and partnership with events to grow brand awareness while maintaining operational excellence.