Wound Care Patient Navigator – Front Desk & Scheduling

Healogics Wound Care & Hyperbaric Services LLC; Westlake (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Healogics Wound Care & Hyperbaric Services LLC in Westlake, OH is seeking a Patient Navigator to support a busy outpatient wound care center. You will coordinate front office tasks, greet patients, manage scheduling, verify insurance, and enter charges.

The role requires 2+ years of office administration in a medical setting, a high school diploma or GED, and strong communication skills. Competitive pay, regular hours, and meaningful patient impact are offered.

Qualifications

• High School Diploma or GED required.
• Associate’s degree preferred.
• Minimum of two years office administration experience, preferably in a medical setting.
• Prior medical coding experience preferred.

Responsibilities

• Coordinate with Center leadership to maximize daily patient census.
• Greet patients and visitors and route calls to staff.
• Schedule patient appointments and reminders.
• Obtain and verify patient insurance information including pre-certifications.
• Enter and reconcile patient charges in databases.
• Maintain and file patient charts; ensure data completeness.
• Coordinate/testing schedules with other hospital departments.
• Arrange for patient transportation as needed.
• Maintain office equipment and medical supplies.

Skills

Office administration

Customer service

Communication skills

Typing 60 wpm

Organization

Confidentiality

Teamwork

Microsoft Office

Education

High School Diploma or GED

Associate’s degree preferred

Tools

Microsoft Office Suite

Job description

Healogics Wound Care & Hyperbaric Services LLC in Westlake, OH is seeking a Patient Navigator to support a busy outpatient wound care center. You will coordinate front office tasks, greet patients, manage scheduling, verify insurance, and enter charges.

The role requires 2+ years of office administration in a medical setting, a high school diploma or GED, and strong communication skills. Competitive pay, regular hours, and meaningful patient impact are offered.