World-Class Team Member Experience Lead

Clayton Homes; White Pine (TN); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health benefits package

Competitive 401K with company match

Paid parental leave

Tuition reimbursement

Employee Assistance Program

Clayton Impact volunteer time

Job summary

Clayton Homes seeks a seasoned TMX Manager to oversee Team Member Experience at the site level, including recruiting, onboarding, training, and payroll processes. You’ll partner with plant leaders to improve engagement, retention, and performance across the facility.

You will guide HR policy implementation, ensure regulatory compliance, and develop leaders through targeted organizational development programs and data-driven action planning.

Qualifications

• Bachelor’s degree required; HR certification preferred.
• 5+ years of progressive HR experience.
• 2+ years of HR leadership experience.
• Strong knowledge of employment law and employee relations.
• Ability to influence and coach leaders.
• Strong attention to detail and confidentiality.
• Experience with HR Payroll/Timekeeping systems.
• Microsoft Word and Excel experience.
• Trustworthy – capable of handling highly confidential information.
• Must be able to communicate effectively with all levels in the organization.

Responsibilities

• Partner with plant leadership (GM, PM) to strengthen engagement, improve retention, and cultivate a culture of recognition and inclusion.
• Advise facility leaders on compliance, employee relations, performance management, and talent development.
• Lead the facility’s HR function in alignment with home office strategy; coach and develop HR team members to ensure operational excellence.
• Implement and communicate HR policies and SOPs, ensuring adherence to federal, state, and local employment regulations.
• Oversee core HR programs, including employee relations, investigations, HRIS and payroll processes, benefits and compensation, recruitment and onboarding, and training and development initiatives.
• Analyze HR data and KPIs to identify trends, guide decision-making, and support action planning.
• Partner with leadership to define the facility’s vision for a World Class Team Member Experience; guide goal-setting and align HR initiatives to support that vision.
• Support the delivery of Organizational Development programs such as Survey Review and Action Planning and Leadership Development initiatives.
• Train and coach leaders on setting expectations, reinforcing praise and recognition practices, and addressing performance concerns effectively.

Skills

Leadership

Communication

Influence / Coach leaders

Employment law knowledge

Employee relations

Policy communication

Data analysis

Confidentiality

Attention to detail

Ability to communicate with all levels

Education

Bachelor’s degree

HR certification preferred

Tools

HRIS

Payroll systems

Microsoft Word

Microsoft Excel

Job description

Clayton Homes seeks a seasoned TMX Manager to oversee Team Member Experience at the site level, including recruiting, onboarding, training, and payroll processes. You’ll partner with plant leaders to improve engagement, retention, and performance across the facility.

You will guide HR policy implementation, ensure regulatory compliance, and develop leaders through targeted organizational development programs and data-driven action planning.