World-Class Client Experience Concierge

The Watches of Switzerland Group; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

The Watches of Switzerland Group in Atlanta is seeking a Client Experience Host to deliver a World Class client experience and support showroom staff. You will engage clients with exceptional hospitality, maintain welcoming stations, and assist Sales Consultants to create memorable visits.

You will utilize CRM to tailor experiences, stay knowledgeable about products, and uphold confidentiality and showroom standards in a fast-paced luxury environment.

Qualifications

• Excellent communication and interpersonal skills.
• Hospitality experience preferred.
• Jewelry or watch knowledge is a plus.

Responsibilities

• Be a role model for the company culture and deliver world-class client experiences.
• Promote a positive and enjoyable showroom atmosphere.
• Enhance in-showroom hospitality through research and creative thinking.
• Welcome clients in a timely manner and tailor experiences using CRM.

Skills

Exceptional communication

Interpersonal skills

Jewelry/watch knowledge

Hospitality experience

Customer service

Job description

The Watches of Switzerland Group in Atlanta is seeking a Client Experience Host to deliver a World Class client experience and support showroom staff. You will engage clients with exceptional hospitality, maintain welcoming stations, and assist Sales Consultants to create memorable visits.

You will utilize CRM to tailor experiences, stay knowledgeable about products, and uphold confidentiality and showroom standards in a fast-paced luxury environment.