VIP Client Experience Concierge

The Watches of Switzerland Group; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

The Watches of Switzerland Group in Las Vegas seeks a Client Experience Host to deliver world-class client experiences in a showroom and VIP areas. You will engage clients with exceptional communication, hospitality, and CRM-driven personalization, supporting Sales Consultants and maintaining impeccable showroom standards.

Ideal candidates will be well presented with a positive, can-do attitude and a focus on putting client needs first while keeping up-to-date with product knowledge and company

Qualifications

• Exceptional communication and interpersonal skills required.
• IT literacy and basic selling skills expected.
• Ability to multitask in a high-paced showroom environment.
• Maintain confidentiality and professional demeanor at all times.

Responsibilities

• Be the first point of contact with clients in showroom and VIP areas.
• Enhance in-showroom hospitality through research and thoughtful service.
• Support Sales Consultants and maintain all client experience stations.
• Ensure showroom housekeeping and knowledge of products/services are up to date.
• Follow company policies and complete training requirements.

Skills

Communication

Interpersonal skills

IT literate

Adaptability

Confidentiality

Organizational skills

Multitasking

Professional demeanor

Sales basics

Team collaboration

Job description

The Watches of Switzerland Group in Las Vegas seeks a Client Experience Host to deliver world-class client experiences in a showroom and VIP areas. You will engage clients with exceptional communication, hospitality, and CRM-driven personalization, supporting Sales Consultants and maintaining impeccable showroom standards.

Ideal candidates will be well presented with a positive, can-do attitude and a focus on putting client needs first while keeping up-to-date with product knowledge and company