Workshop Ops Leader - Gearbox & Service Tech

Full Circle Co; Ponchatoula (LA); On-site; USD 65,000 - 85,000; Full time

Job summary

Full Circle Co is seeking aWorkshop Operations Manager to oversee repair, assembly and service activities in our Louisiana workshop. You will coordinate subcontractors, manage inventory and scheduling in the ERP system, and ensure timely, cost-efficient project execution for customers.

The ideal candidate has hands-on gearbox/winch experience, strong mechanical knowledge, and a customer-oriented mindset. Travel up to 20% and leadership of workshop personnel are required.

Qualifications

• Proven hands-on experience assembling, maintaining and repairing gearboxes and winches.
• Strong mechanical systems knowledge, preferably in drive technology.
• Willingness to travel internationally up to ~20%.
• Excellent communication and customer-facing skills; able to represent the company on-site.

Responsibilities

• Plan and manage workshop operations for repair, assembly, and service activities.
• Coordinate and supervise subcontractors, including scheduling and QA.
• Procure and manage inventory of parts and materials.
• Schedule customer orders and service projects in ERP.
• Ensure quality through inspections and final checks.
• Manage workshop resources and capacity planning.
• Collaborate with sales, engineering, purchasing, and operations.
• Monitor costs, schedules, and performance metrics.
• Maintain records in ERP and provide leadership to staff.
• Drive continuous improvement in productivity, safety, and processes.

Tools

MS Office

Sage ERP

Job description

Full Circle Co is seeking aWorkshop Operations Manager to oversee repair, assembly and service activities in our Louisiana workshop. You will coordinate subcontractors, manage inventory and scheduling in the ERP system, and ensure timely, cost-efficient project execution for customers.

The ideal candidate has hands-on gearbox/winch experience, strong mechanical knowledge, and a customer-oriented mindset. Travel up to 20% and leadership of workshop personnel are required.