Workshop Floor Leader: Guest Experience & Sales

Build-A-Bear; Erie (Erie County); On-site; USD 40,000 - 55,000; Full time

Job summary

Build-A-Bear is seeking a Full Time Assistant Manager at Millcreek Mall. In this pivotal role, you will support the store's operations, enhance Guest experiences, and lead your team towards successful sales and marketing execution.

The ideal candidate will have 2 years of store management experience, a high school diploma, and a passion for customer service. This role requires strong leadership and the ability to inspire a dynamic team.

Join us in delivering joyful experiences for our Guests!

Qualifications

• 2 years of store management experience in a customer-centric business.
• Basic understanding of common store technology solutions.
• Proven leadership in a retail environment.

Responsibilities

• Assist the Chief Workshop Manager with staff assignments and work direction.
• Drive sales and create excellent Guest experiences.
• Oversee inventory management and store operations.

Skills

Store management experience

Customer service

Leadership skills

Education

High school diploma

Associate's degree in business or management

Tools

POS systems

Scheduling software

Job description

Build-A-Bear is seeking a Full Time Assistant Manager at Millcreek Mall. In this pivotal role, you will support the store's operations, enhance Guest experiences, and lead your team towards successful sales and marketing execution.

The ideal candidate will have 2 years of store management experience, a high school diploma, and a passion for customer service. This role requires strong leadership and the ability to inspire a dynamic team.

Join us in delivering joyful experiences for our Guests!