Workshop Floor Leader — Experience-Driven Retail Manager

Build-A-Bear; Augusta (GA); On-site; USD 35,000 - 48,000; Full time

Job summary

Build-A-Bear in Augusta Mall is seeking a full-time Assistant Manager to support the store manager in all aspects of store operations, ensuring excellent Guest service, efficient staff management, and effective execution of sales and marketing strategies.

This role is vital in driving the store’s success while maintaining a positive experience for Guests and associates, with responsibilities spanning hiring, scheduling, inventory, and adherence to brand standards.

Qualifications

• As per job posting, includes leadership in store management and guest experience.
• Experience with scheduling, POS systems, and staff development.
• Educational background includes a high school diploma; higher degree preferred.

Responsibilities

• Assist the Chief Workshop Manager with daily assignments and directing work.
• Assist in hiring and promotion decisions and provide feedback.
• Lead and inspire the team during shifts and enforce policies.
• Drive sales as Floor Leader and deliver an Experience First culture.
• Ensure merchandising displays align with brand standards.
• Oversee inventory management and stock counts.
• Help build a high-performing team delivering Guest experiences.
• Maintain store security, cash handling, and policy compliance.

Skills

Store management

Customer service

POS

Scheduling

HRIS

Time and attendance

Education

High school diploma

Associate's degree (Preferred)

Job description

Build-A-Bear in Augusta Mall is seeking a full-time Assistant Manager to support the store manager in all aspects of store operations, ensuring excellent Guest service, efficient staff management, and effective execution of sales and marketing strategies.

This role is vital in driving the store’s success while maintaining a positive experience for Guests and associates, with responsibilities spanning hiring, scheduling, inventory, and adherence to brand standards.