Workplace & People Ops Lead – Hybrid & Equity

Faro-Health-Inc.; San Diego (CA); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Health Care Plan

401k Retirement Plan

Equity component

Hybrid Work Environment

Paid Time Off

Training & Development Reimbursement

Wellness Center & Amenities

Stock Option Plan

Office gym & discounts

Job summary

Faro Health, a San Diego-based company, is seeking a Workplace and Operations Specialist to keep the office running smoothly, organize events, and onboard new hires with care. You will collaborate with People/HR, IT, vendors, and executives while using AI and automation to simplify recurring tasks.

The role emphasizes a hands-on, proactive approach in a hybrid work setting. The position requires strong organizational and communication skills, 3+ years in operations, and a willingness to improve

Qualifications

• 3+ years of relevant experience in workplace or office operations, employee experience, People/HR operations, administrative operations, events, hospitality, or a related environment.
• Experience independently owning workplace operations, events, vendors, employee programs, or other operational processes from planning through execution.
• Exceptional organization and attention to detail, with a track record of anticipating needs, following through, and keeping moving pieces from falling through the cracks.
• A systems mindset. You naturally look for ways to make recurring work simpler, more reliable, and less manual rather than accepting "that's how we've always done it."
• Comfortable using technology, AI, automation, and operational tools to improve workflows. You don't need to be a technical expert, but you should be curious, resourceful, and excited to learn new ways of working.
• Strong service orientation and interpersonal skills; you enjoy creating thoughtful experiences and are comfortable working with employees, executives, vendors, candidates, and visitors.
• Strong written and verbal communication skills and the judgment to handle confidential employee, financial, and business information appropriately.
• Resourceful and proactive, with the ability to solve problems independently, exercise good judgment, and operate effectively when there isn't an established playbook.
• Comfortable working in a fast-moving, growing company where priorities evolve, processes aren't always fully built, and being willing to jump in is part of the job.
• Able to work predominantly from Faro's Sorrento Valley office (with flexibility)

Responsibilities

• Own the day-to-day experience of working from Faro's San Diego office, making sure the workplace is organized, welcoming, safe, well-stocked, and ready for whatever the day brings.
• Own the relationships and operations that keep the workplace running, including facilities, property management, vendors, supplies, mail, building access, workspace setups, visitors, and workplace needs.
• Create the moments that bring Faro together, owning company events and employee programs from idea through execution, including All Hands, Lunch & Learns, off-sites, celebrations, recognition, and swag.
• Make every new hire feel expected and ready from day one, owning the operational side of onboarding from offer acceptance through the first week.
• Keep employee transitions moving cleanly behind the scenes, coordinating changes and departures across People, IT, managers, and other teams.
• Turn recurring work into reliable systems by building processes that are easier to use and more automated.
• Be the person people trust to figure things out, bridging ambiguity and connecting the right people to get things done.

Skills

Office operations

Event planning

Vendor management

People/HR operations

Automation / AI tooling

Customer service orientation

Strong communication

Problem solving

Fast-moving environment

Hybrid work

Tools

Automation tools

Job description

Faro Health, a San Diego-based company, is seeking a Workplace and Operations Specialist to keep the office running smoothly, organize events, and onboard new hires with care. You will collaborate with People/HR, IT, vendors, and executives while using AI and automation to simplify recurring tasks.

The role emphasizes a hands-on, proactive approach in a hybrid work setting. The position requires strong organizational and communication skills, 3+ years in operations, and a willingness to improve