Workplace Ops Lead — NYC HQ, Equity & Unlimited PTO

EliseAI; New York (NY); On-site; USD 71,635,000 - 100,289,000; Full time

Benefits offered by this job

Equity in the company

Medical, Dental and Vision premiums @

Fully paid parental leave

Commuter benefits

401k benefits

Fitness & home services stipend

In-office open floor plan with meals

Unlimited vacation and paid holidays

Relocation packages

Job summary

EliseAI is seeking a Workplace Operations Associate to serve as the operational hub for our New York headquarters. You will coordinate daily office operations, partner with People Operations and IT, manage workflows, and drive workplace initiatives from planning through execution.

This highly collaborative role demands strong organization, adaptability, and a proactive approach. You will balance operational support, project coordination, hospitality, and administrative duties to create an

Qualifications

• Excellent organizational and time management skills.
• Outstanding verbal and written communication skills.
• Strong attention to detail and follow-through.
• Comfortable managing multiple priorities simultaneously.
• Comfortable working in a fast-paced, evolving environment.
• Able to lift and move office equipment occasionally.

Responsibilities

• Support day-to-day operations of EliseAI's New York headquarters to keep the office organized and efficient.
• Serve as a primary contact for Workplace Operations across Slack, email, and forms; prioritize and resolve requests.
• Collaborate with People Operations, IT, and cross-functional teams on initiatives and onboarding.
• Identify inefficiencies, design and improve workflows, and document SOPs for scalability.
• Maintain documentation, build repeatable processes, and roll out new workplace programs.
• Coordinate projects, track actions, manage timelines, and escalate blockers early.
• Assist with procurement, invoices, vendor coordination, and admin workflows.
• Support onboarding with workstation setup and IT/People Operations coordination.
• Manage office inventory, supplies, snacks, beverages, and swag; keep area stocked and presentation-ready.
• Coordinate workstation deployments, moves, tech rollouts, and meeting room readiness with IT.
• Conduct regular walkthroughs to identify maintenance, safety, and operational issues.
• Support hospitality, events, and employee experience initiatives for a positive culture.
• Maintain a hands-on, solutions-oriented mindset to solve problems and ensure smooth operations.

Skills

Organizational skills

Time management

Verbal communication

Written communication

Attention to detail

Multi-priority management

Adaptability

Collaborative teamwork

Job description

EliseAI is seeking a Workplace Operations Associate to serve as the operational hub for our New York headquarters. You will coordinate daily office operations, partner with People Operations and IT, manage workflows, and drive workplace initiatives from planning through execution.

This highly collaborative role demands strong organization, adaptability, and a proactive approach. You will balance operational support, project coordination, hospitality, and administrative duties to create an