Workplace Experience Manager

Compass Group USA; Berwyn (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA is seeking a Workplace Services Manager to oversee daily corporate services, ensuring offices remain welcoming, functional, and well-supported. You will work with the Workplace Services Lead in a defined support model, focusing on hands-on service delivery, issue logging, and escalation as needed.

The role emphasizes vendor coordination, pantry and catering support, conference room readiness, and high visibility onsite engagement to enhance daily workplace experience.

Qualifications

• Proficient in Microsoft Office Suite.
• Highly punctual, responsible, and reliable.
• Excellent customer service and organizational skills.
• Ability to work well independently and under pressure in a fast-paced corporate environment.
• Strong written and verbal communications skills.

Responsibilities

• Support consistent service standards across the office.
• Conduct regular floor walks to identify problems in shared spaces, meeting rooms, pantries and general office areas.
• Monitor and report issues affecting employee and guest experience.
• Check pantry cleanliness, stock levels and presentation standards; raise issues to the vendor or GCSD partner.
• Assist with catering coordination, setup of readiness, and follow-up on service issues.
• Assist with vendor coordination and day-to-day workplace service requests.
• Support pantry, meeting room, catering, and hospitality readiness.
• Check conference rooms and meeting spaces for cleanliness, functionality, setup readiness and hospitality presentation.

Skills

Microsoft Office Suite

Customer service

Communication skills

Organizational skills

Punctuality

Independent work

Professional demeanor

Job description

Compass Group USA is seeking a Workplace Services Manager to oversee daily corporate services, ensuring offices remain welcoming, functional, and well-supported. You will work with the Workplace Services Lead in a defined support model, focusing on hands-on service delivery, issue logging, and escalation as needed.

The role emphasizes vendor coordination, pantry and catering support, conference room readiness, and high visibility onsite engagement to enhance daily workplace experience.