Workplace Experience & Guest Concierge

Ricoh USA, Inc.; Palo Alto (CA); On-site; USD 48,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401K

Tuition Assistance

Paid Vacation

Paid Holidays

Job summary

Ricoh USA, Inc. in Palo Alto, CA is seeking a Field Representative II, Concierge Hospitality.

The role greets visitors, manages conference room scheduling, coordinates catering for meetings, handles travel arrangements, and supports office operations to reflect the customer’s culture. You will back up clerical tasks, assist with events, and coordinate facilities, vendors, and guest services, reporting to the Site Manager.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in related field preferred.
• Experience in a headquarters environment is a plus.

Responsibilities

• Greet visitors, validate against guest list and issue badges.
• Provide tours, restaurant and hotel recommendations to guests.
• Coordinate catering for meetings with staff and vendors.
• Maintain and update company phone and speed dial lists.
• Schedule conference rooms and ensure proper setup for meetings.
• Assist with audio-visual equipment and back up clerical support.

Skills

Organization

Customer service

Microsoft Office

Problem solving

Audio visual equipment

Self supervision

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Ricoh USA, Inc. in Palo Alto, CA is seeking a Field Representative II, Concierge Hospitality.

The role greets visitors, manages conference room scheduling, coordinates catering for meetings, handles travel arrangements, and supports office operations to reflect the customer’s culture. You will back up clerical tasks, assist with events, and coordinate facilities, vendors, and guest services, reporting to the Site Manager.